Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Cipriano

East Brunswick,New Jersey

Summary

I am a highly driven individual with excellent work ethic, a positive demeanor and desire to support the company supporting me. I have several years of experience in administrative roles, including answering phone calls, scheduling appointments, and directing guests with utmost professionalism and hospitality. I am known for my problem-solving, decision-making, and effective communication skills, and have a history of providing clients and customers with the most efficient business processes and improving performance, ensuring their satisfaction.

Overview

4
4
years of professional experience

Work History

Receptionist

Lexus Of Bridgewater
Bound Brook, NJ
05.2024 - Current

My main job duties at lexus are, but are not limited to;

• Greeting customers and providing accurate information.

• Maintaining knowledge of current promotions and payment policies.

• Keeping updated guest information records.

• Making future appointments.

• Keeping showroom stocked and tidy.

• Daily updating on vehicle inventory and pricing.

• Managing incoming and outgoing mailing distribution.

• Recording and taking customer payments through cash, check, and card.

  • Consistently demonstrated my ability to multitask efficiently.

I take great pride in my ability to assist with effectively running the store and maintaining customer satisfaction.

Receptionist

Ace Plumbing & Heating
East Brunswick, NJ
01.2021 - Current
  • Managed financial transactions, ensuring deposit accuracy
  • Innovated document delivery processes, driving operational smoothness
  • Amplified workforce productivity by effective task delegation
  • Fostered strategic alliances with large companies, securing key job opportunities
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.

Server

Carrabbas
East Brunswick, New Jersey
02.2023 - 01.2024
  • Delivered unparalleled dining experiences at Carrabbas Italian Grill, driving customer return rate
  • Honed bartending skills to elevate customer satisfaction levels
  • Addressed and resolved customer complaints, enhancing overall service quality
  • Increased repeat patronage through personalized service

Fundraiser

Roundabout Marketing
Jersey City, NJ
08.2022 - 12.2022
  • Pioneered fundraising initiatives for notable charities, catalyzing significant revenue acceleration
  • Conceptualized and executed intimate events, overseeing teams of 2-8 for flawless execution
  • Handled sensitive customer information, safeguarding utmost confidentiality and security

Olive Garden Server

Darden Restaurants
East Brunswick, NJ
02.2021 - 08.2022
  • Ensured top-notch customer service in a demanding environment
  • Leveraged bartending skills to elevate customer experience
  • Regularly met and surpassed sales targets, contributing to revenue growth
  • Managed multiple tasks efficiently, swiftly transitioning between roles

Education

High school diploma -

East Brunswick High School
East Brunswick, NJ
06.2018

Skills

  • Office experience
  • Typing
  • Phone etiquette
  • Retail sales
  • Customer service
  • Communication skills
  • Restaurant Experience
  • Time Management
  • Customer hospitality
  • Excellent at multitasking
  • B2B sales

Timeline

Receptionist

Lexus Of Bridgewater
05.2024 - Current

Server

Carrabbas
02.2023 - 01.2024

Fundraiser

Roundabout Marketing
08.2022 - 12.2022

Olive Garden Server

Darden Restaurants
02.2021 - 08.2022

Receptionist

Ace Plumbing & Heating
01.2021 - Current

High school diploma -

East Brunswick High School
Haley Cipriano