Summary
Overview
Work History
Education
Skills
Timeline
References
Cashier

Haley Clark

Taylorsville,MS

Summary

Proven leader and efficient problem-solver, I excelled at McDonald's by streamlining operations and mentoring staff, enhancing overall productivity. Skilled in cash handling and customer service, I significantly improved customer satisfaction. My ability to balance empathy with operational demands sets me apart, ensuring both staff and customer needs are met with excellence.

Overview

6
6
years of professional experience

Work History

Cashier

Walmart
Laurel, MS
01.2022 - Current
  • Scanned items and checked pricing on cash register for accuracy.
  • Answered customer inquiries regarding store policies and procedures.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted and balanced cashier drawers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customers' questions and provided information on store procedures or policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Manager

McDonald's
Ellisville, MS
01.2019 - 01.2022
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Established processes to ensure efficient workflow throughout the organization.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored staff performance and addressed issues.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

West Jones High School
Laurel, MS
05-2020

Some College (No Degree) - Business Administration

Jones County Junior College
Ellisville, MS

Skills

  • Returns processing
  • Product restocking
  • Drawer balancing
  • Refund handling
  • Empathy and patience
  • Product recommendations
  • Cash drawer balancing
  • Customer service
  • Daily reporting
  • Patience and empathy
  • Time management skills
  • Money handling
  • Cash handling
  • Refunds and exchanges

Timeline

Cashier

Walmart
01.2022 - Current

Manager

McDonald's
01.2019 - 01.2022

High School Diploma -

West Jones High School

Some College (No Degree) - Business Administration

Jones County Junior College

References

References available upon request.

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Haley Clark