Haley Clark
Beckley
Overview
9
9
years of professional experience
Work History
SNS Provider
Uplifting Families
Oak Hill
07.2024 - Current
- Maintained confidential records of client information according to agency policies and procedures.
- Transported clients needing access to court, medical appointments, or job interviews.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Safeguarded client privacy with strict adherence to HIPAA protocols.
- Maintained accurate records and documented client data.
- Collaborated with social workers to support clients.
- Provided guidance and referrals for clients seeking additional resources outside of the organization's scope.
- Transport clients for visitation.
- Supervise visits to make sure child safety is top priority.
Teacher Assistant
Raleigh County Board of Education
Beckley
08.2022 - 08.2024
- Implemented behavior management systems according to school policy.
- Assisted teachers in preparing and organizing materials for classroom activities.
- Compiled resources such as books, videos, charts for use in classrooms.
- Monitored student progress towards IEP goals and objectives.
- Supervised recess periods and lunchtime activities.
- Provided assistance to students with coursework, projects, and assignments.
- Encouraged positive behavior among students through rewards and recognition systems.
- Maintained discipline in the classroom by monitoring student behavior.
- Supported teachers in implementing new instructional strategies and techniques.
- Developed positive relationships with students to promote a safe learning environment.
- Provided additional guidance and support to at-risk students.
- Attended staff meetings, trainings and workshops as required.
- Assisted in administering assessments such as standardized tests.
- Conducted small group instruction sessions under the direction of the teacher or specialist.
- Conveyed and utilized strong communication and interpersonal skills to establish positive rapport with students, parents and fellow educators.
- Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
- Managed and organized class records and reports.
- Tutored students in course material to improve comprehension.
Financial Services Representative
City National Bank
Beckley
05.2018 - 09.2020
- Maintain customer confidentiality, and information security at all times.
- Ensure that all operational procedures and internal controls are always a priority.
- Cash handling: Accurately process customer cash, check, transfers, with a balanced and reconciled drawer.
- Maintained various customer and daily work files in an efficient fashion.
- Processed transactions quickly and accurately in accordance with established procedures.
- Assisted clients in understanding complex financial concepts and instruments.
- Educated customers about different types of products available from the company's portfolio.
- Fostered relationships with new and existing customers through excellent customer service skills.
- Cold-called potential clients to discuss available financial products and services.
- Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Established strong and positive working relationships within organization to contribute to team success.
- Discussed financial needs and goals to present investment options aligned with clients' financial status.
- Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
- Received and posted payments to loan accounts.
Assistant Manager
Bath & Body Works
Mount Hope
08.2016 - 01.2018
- I started out as a Sales Associate, quickly moved to a Key Holder position, and then on to Supervisor.
- After just two months, I was promoted to Assistant Manager.
- Hire, develop, and maintain top talent.
- Set and reinforce selling expectations with all associates.
- Lead and model all selling and customer experience standards.
- Set the direction and goals for the shift when associates arrive to work.
- Build a highly satisfied and loyal customer base through engagement.
- Help manage payroll and controllable expenses.
- Perform opening and closing routines, including balancing drawers, mid-day drawer pulls, change orders, bank deposits, and receipt of shipment.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High school or equivalent - Business
Liberty High School
Glen Daniel, WV05-1997
Skills
- Excellent communication
- Computer skills
- Team management
- Supervision and leadership
- Training & Development
- Friendly, positive attitude
- Organization and time management
- Multitasking
- Data entry
- Recordkeeping
- Task prioritization
- Attention to detail
- Financial transactions
- Relationship building
- Documentation accuracy
- Customer service
- Team collaboration
- Client confidentiality
References
References available upon request.
Timeline
SNS Provider
Uplifting Families
07.2024 - Current
Teacher Assistant
Raleigh County Board of Education
08.2022 - 08.2024
Financial Services Representative
City National Bank
05.2018 - 09.2020
Assistant Manager
Bath & Body Works
08.2016 - 01.2018
High school or equivalent - Business
Liberty High School