Overview
Work History
Education
Skills
References
Timeline
Generic

Haley Clark

Beckley

Overview

9
9
years of professional experience

Work History

SNS Provider

Uplifting Families
Oak Hill
07.2024 - Current
  • Maintained confidential records of client information according to agency policies and procedures.
  • Transported clients needing access to court, medical appointments, or job interviews.
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
  • Safeguarded client privacy with strict adherence to HIPAA protocols.
  • Maintained accurate records and documented client data.
  • Collaborated with social workers to support clients.
  • Provided guidance and referrals for clients seeking additional resources outside of the organization's scope.
  • Transport clients for visitation.
  • Supervise visits to make sure child safety is top priority.

Teacher Assistant

Raleigh County Board of Education
Beckley
08.2022 - 08.2024
  • Implemented behavior management systems according to school policy.
  • Assisted teachers in preparing and organizing materials for classroom activities.
  • Compiled resources such as books, videos, charts for use in classrooms.
  • Monitored student progress towards IEP goals and objectives.
  • Supervised recess periods and lunchtime activities.
  • Provided assistance to students with coursework, projects, and assignments.
  • Encouraged positive behavior among students through rewards and recognition systems.
  • Maintained discipline in the classroom by monitoring student behavior.
  • Supported teachers in implementing new instructional strategies and techniques.
  • Developed positive relationships with students to promote a safe learning environment.
  • Provided additional guidance and support to at-risk students.
  • Attended staff meetings, trainings and workshops as required.
  • Assisted in administering assessments such as standardized tests.
  • Conducted small group instruction sessions under the direction of the teacher or specialist.
  • Conveyed and utilized strong communication and interpersonal skills to establish positive rapport with students, parents and fellow educators.
  • Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
  • Planned classroom activities to enable students to work independently, in small groups and in large groups.
  • Managed and organized class records and reports.
  • Tutored students in course material to improve comprehension.

Financial Services Representative

City National Bank
Beckley
05.2018 - 09.2020
  • Maintain customer confidentiality, and information security at all times.
  • Ensure that all operational procedures and internal controls are always a priority.
  • Cash handling: Accurately process customer cash, check, transfers, with a balanced and reconciled drawer.
  • Maintained various customer and daily work files in an efficient fashion.
  • Processed transactions quickly and accurately in accordance with established procedures.
  • Assisted clients in understanding complex financial concepts and instruments.
  • Educated customers about different types of products available from the company's portfolio.
  • Fostered relationships with new and existing customers through excellent customer service skills.
  • Cold-called potential clients to discuss available financial products and services.
  • Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
  • Established strong and positive working relationships within organization to contribute to team success.
  • Discussed financial needs and goals to present investment options aligned with clients' financial status.
  • Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
  • Received and posted payments to loan accounts.

Assistant Manager

Bath & Body Works
Mount Hope
08.2016 - 01.2018
  • I started out as a Sales Associate, quickly moved to a Key Holder position, and then on to Supervisor.
  • After just two months, I was promoted to Assistant Manager.
  • Hire, develop, and maintain top talent.
  • Set and reinforce selling expectations with all associates.
  • Lead and model all selling and customer experience standards.
  • Set the direction and goals for the shift when associates arrive to work.
  • Build a highly satisfied and loyal customer base through engagement.
  • Help manage payroll and controllable expenses.
  • Perform opening and closing routines, including balancing drawers, mid-day drawer pulls, change orders, bank deposits, and receipt of shipment.
  • Created reports on sales trends, inventory levels, and financial data.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Education

High school or equivalent - Business

Liberty High School
Glen Daniel, WV
05-1997

Skills

  • Excellent communication
  • Computer skills
  • Team management
  • Supervision and leadership
  • Training & Development
  • Friendly, positive attitude
  • Organization and time management
  • Multitasking
  • Data entry
  • Recordkeeping
  • Task prioritization
  • Attention to detail
  • Financial transactions
  • Relationship building
  • Documentation accuracy
  • Customer service
  • Team collaboration
  • Client confidentiality

References

References available upon request.

Timeline

SNS Provider

Uplifting Families
07.2024 - Current

Teacher Assistant

Raleigh County Board of Education
08.2022 - 08.2024

Financial Services Representative

City National Bank
05.2018 - 09.2020

Assistant Manager

Bath & Body Works
08.2016 - 01.2018

High school or equivalent - Business

Liberty High School
Haley Clark