Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Cline

Bono,AR

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

12
12
years of professional experience

Work History

Mental Health Technician

St. Bernards Medical Center
Jonesboro, AR
10.2021 - Current
  • Assisted with patient transfers from bed to wheelchair or strher as needed.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Provided direct patient care and assistance to healthcare team members.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Collected specimens from patients for laboratory testing purposes.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Helped create a safe environment by following infection control policies.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Provided emotional support for patients and families during difficult times.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Responded to bell or light signal calls to assist patients with needs.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Medical Assistant

NEA Baptist Memorial Hospital
Jonesboro, AR
08.2019 - 09.2021
  • Organized patient charts before each day's clinic sessions began.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Handled general office duties to support administrative staff during peak hours.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Prepared treatment rooms for patient examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted back office patient processes to reduce office wait times.
  • Understood and followed oral and written directions.

Quality Auditor

ABB
Jonesboro, AR
05.2012 - 08.2020
  • Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Provided guidance to team members on the implementation of corrective action plans.
  • Conducted internal audits to ensure compliance with quality standards.
  • Ensured that all products meet statutory regulations before being released into the market.
  • Checked products with inspections and tests to ferret out non-conformity and flaws.
  • Laid out suggestions to improve quality controls and operations standards.
  • Collected and assessed latest information about ongoing work and compliance issues.
  • Verified accuracy of inspection records and updated them as required.
  • Read blueprints and manuals to determine test procedures or adjustment methods.
  • Created reports on audit findings, including recommendations for improvements.
  • Maintained all relevant documents related to inspections and audits in an organized manner.
  • Inspected incoming materials for conformance to specifications.
  • Collaborated with production staff to resolve quality issues in a timely manner.
  • Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
  • Planned and completed group projects, working smoothly with others.

Education

Bachelor of Science - Health Administration

University of Phoenix
Tempe, AZ
02-2024

Skills

  • Knowledge of Medical Terminology
  • Clinical Documentation
  • Charting and Clinical Documentation
  • Excellent Customer Service Skills
  • Family Support and Assistance
  • Active Listening
  • Critical Thinking
  • Encouragement and Motivation
  • Decision-Making
  • Vitals Monitoring
  • Nursing Assistance

Timeline

Mental Health Technician

St. Bernards Medical Center
10.2021 - Current

Medical Assistant

NEA Baptist Memorial Hospital
08.2019 - 09.2021

Quality Auditor

ABB
05.2012 - 08.2020

Bachelor of Science - Health Administration

University of Phoenix

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Haley Cline