Haley Cohen
Flanders
Summary
Dependablewith with a background in customer service and teamwork. Known for adaptability and effective communication skills, consistently enhancing client satisfaction through tailored solutions.
Overview
15
15
years of professional experience
Work History
Babysitting
Care.com Inc
01.2018 - 01.2020
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
Pharmaceutical Courier
Delivery
01.2016 - 01.2017
- Coordinated timely deliveries, ensuring adherence to scheduled routes and customer expectations.
- Managed inventory tracking using GPS systems to optimize delivery efficiency.
- Resolved customer inquiries promptly, enhancing service satisfaction and retention.
- Trained new couriers on safety protocols and company policies, fostering a compliant work environment.
Job Coach
Midland Work Center
04.2014 - 01.2016
- Assessed individual client needs to develop tailored job readiness plans.
- Supervised group tables where developmentally disabled staff would work on various projects.
- Monitored client progress, providing ongoing support and feedback to ensure successful outcomes.
Daycare Assistant
Richard Blakes Children's Center
01.2006 - 01.2007
- Assisted in daily educational activities, promoting cognitive and social development among children.
- Maintained a safe and clean environment, ensuring compliance with health and safety regulations.
- Supported lead teachers in planning and implementing age-appropriate lesson plans and activities.
- Monitored children's behavior, providing guidance to encourage positive interactions and conflict resolution.
Cashier
Primaveras Pizzaria
01.2005 - 01.2006
- Processed customer transactions
- Heated and packaged food.
- Assisted customers with menu selections and answered inquiries about specials. Waitress.
- Ensured cleanliness and organization of checkout area to enhance customer experience.
Education
Bachelor of Arts - Art Therapy And Painting
Marywood University
Scranton, PA05-2013
Skills
- Babysitting
- Art Skills
Timeline
Babysitting
Care.com Inc
01.2018 - 01.2020
Pharmaceutical Courier
Delivery
01.2016 - 01.2017
Job Coach
Midland Work Center
04.2014 - 01.2016
Daycare Assistant
Richard Blakes Children's Center
01.2006 - 01.2007
Cashier
Primaveras Pizzaria
01.2005 - 01.2006
Bachelor of Arts - Art Therapy And Painting
Marywood University