Haley Nicole Cowan
Brandon,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Office Manager
Irby Construction Company
Richland, MS
09.2019 - Current
- Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provides exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updates reports, manages accounts, and generates reports for company database such as equipment reports and mileage, work orders, and daily production on jobs.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Creates, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department Vice Presidents.
- Coordinated special projects and managed schedules.
- Handles all company credit cards/fuel cards.
- Notary Public for official documents for bids.
- Handles all PowerSafe for Entergy Transmission.
- Works closely with HR on benefits for Transmission crews and obtaining all driver records needed for DOT.
Administrative Assistant/Physician's Assistant
Belle Meade Medical Dermatology
12.2018 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry.
- Handled all petty cash for the office.
- Received and sorted incoming mail and packages to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Filed Medicare Insurance for all Medicare patients.
- Helped alongside the Physician to assist in any cosmetic procedure being provided.
Education
General Studies -
East Mississippi Community College
Scooba, MS08.2018
General Studies -
Hinds Community College
Pearl, MS08.2017
General Studies
Hinds Community College
Raymond, MS08.2016
High School Diploma -
Pearl High School
Pearl, MS05.2015
Skills
- Customer Service
- Office Management
- Organizational Skills
- Data Entry
References
**References available upon request
Timeline
Office Manager
Irby Construction Company
09.2019 - Current
Administrative Assistant/Physician's Assistant
Belle Meade Medical Dermatology
12.2018 - 09.2019
General Studies -
East Mississippi Community College
General Studies -
Hinds Community College
General Studies
Hinds Community College
High School Diploma -
Pearl High School
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