Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Haley Cummings

Chester Springs,PA

Summary

Experienced HR professional with a background illustrating the ability to multi-task and establish priorities in a frequently changing environment. Strong ability to communicate and work well with employees at all levels in a professional manner. Creative thinker and self-starter possessing high personal and performance standards along with a strong work ethic. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Accomplished [Job Title] with [Number] years of experience leading human resources operations and organizational planning. Well-versed in employment laws, performance appraisals, salary structure, and benefits program management. Seasoned expert at protecting company interests and building successful office culture to promote employee retention and performance.

Overview

20
20
years of professional experience

Work History

Sr. Director, Human Resources

Comcast
West Chester , PA
04.2020 - Current
  • Lead a team of 5 HR Business Partners.Cultivate a vunlnerable environment that fosters trust and open communication with empowerment, coaching and developpment. ~X number in multiple countries.
  • Strategic Business Partner to C-Level Executives in Technology functions along with their teams. Organization size is ~2500 Globally (~1800 US)
  • Align organizational design, succession planning (STPOF), employee engagement and retention to overall business vision.
  • Use data to analyze trends of attrition and create an action plan to retain business critical employees.
  • Create and support organization change management. some plans with multiple layers of complexity while keeping close eye to details.
  • Advised senior management on best practices related to staffing needs and other HR matters.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Managed employee relations issues such as disciplinary action or grievances.
  • Suggested promotions and wage increases according to employee performance.
  • Assisted in employee recruitment, hiring and interview processes.
  • Support Leadership Development initiatives.
  • Co-Created & evolved Workforce Planning and resource management through partnership with TA, Finance and business leaders. Streamlined processes and improved tools/intake. Co Lead initiatve to create one process of intake across TPX team (set to launch in mid 2024.)
  • Lead Large Cross Functional Initiatives, such as Product Management Career Profiles across the enterprise. across different business units.
  • Execute performance management process through talent calibration, feedback, self-assessment, and performance evaluations. Make compensation recommendations for merit, adjustments and promotions based on performance and industry benmarks and analysis.
  • Coach employees through employee relations concerns, performance improvement plans and difficult conversations.
  • Creative Problem Solver

Director, Human Resources

Comcast
West Chester , PA
10.2019 - 04.2020

Sr. Manager, Human Resources

Comcast Cable, Technology, Product, Xperience (TPX)
West Chester, PA
12.2014 - 10.2019
  • Sr. HR Business Partner, responsible for development and execution of people strategy for multiple groups across our Systems Engineering Organization (Enterprise Solutions, IT Business Services Delivery & NextGen Billing) under the direction of our Chief Information Officer. Project and planning support to the larger TPX population. Key TPX-wide projects include Circle of Innovation 2018, TPX Performance Management Transformation and Digital HR Project Team (25%).
  • Successfully developed, implemented and executed a Recruitment Strategy for the NextGen org that required close partnership with Divisional, Headquarter and Functional senior leadership. Had overall Program Management responsibilities as well as stakeholder management for the initiative.
  • Consult with leaders on organization design, and workforce strategy initiatives including contractor conversions & vendor consolidation activities, junior talent pipeline programs.
  • Coach leaders and their teams while identifying challenges and offering solutions.
  • Consult and advise management and employees on a variety of topics including, but not limited to, employee relations, policy interpretation, performance management, compensation, staffing, and employee and leadership development.
  • Leading a team that supports the Systems Engineering Organization.

Sr. Human Resources Generalist

Comcast Cable, Technology, Product, Xperience (TPX)
West Chester, PA
08.2013 - 10.2013

· Provided support to over 800 employees at all levels in Pennsylvania, New Jersey, Virginia, and Colorado.

· Participated in implementation of HRIS System (SAP) through all launches, HR, Recruiting, Payroll and Job Standardization and became a Subject Matter Expert (SME).

· Maintained organizational management data integrity in SAP.

· Worked on Job Standardization project team to define and level jobs for the IT/Engineering division and collaborated with business partners to map existing employees to new job catalog.

· Provided guidance to management on employee relations issues related to corrective action, performance, absenteeism, and conduct warnings. Partner with HR Directors on complex issues requiring legal review.

· Project manager of administration and coordination of Employee Recognition Programs, Excellence Awards and STAR program.

· Managed organizational chart reporting.

· Coordinated and facilitated meetings for all levels of employees, including but not limited to conference calls and webinars for leaders as well as front line employees covering a variety of topics from Benefits, Time entry and Comcast Listens training.

· Managed FMLA/STD program for all employees in various states including but not limited to policy information, intake and tracking.

· Conducted exit interviews with departing employees to ensure all questions are answered, equipment is retrieved and access to facilities and systems are disabled at the appropriate times.

· Prepared monthly audit reports for internal audit and other requests as needed.

· Trained and mentored day-to-day responsibilities of new team member.

· Developed relationships with other business units to maximize efficiencies and share best practices.

· Prepared and administered severance package details to employees affected by layoffs or job eliminations.

· Assisted in special projects as needed.

· Supported recruiting efforts by acting as local contact and ensuring seamless on-boarding experience for newly hired employees.

· Served as Benefits Administration liaison between employees and corporate.

· Payroll Administration as well as payroll support

· Assured compliance with FCC/EEO regulations and Labor Laws.

· Submit OSHA/Workers Comp Information

· Prepared monthly audit reports for internal audit and other requests as needed.

· Prepared offer letters/ new hire packets and promotion, demotion and transfer letters

· Processed background checks/drug tests and review results for compliance

· Processed relocation activities through SIRVA

· Communicate Open Enrollment Information through PowerPoint presentations.

· Coordinated special events and employee functions.

· Assisted in the rollout of Company Initiatives; United Way Campaign and Comcast Cares Day

· Additional Specialized Training:

o Comcast University Training – Developing Future Leaders

Human Resources Administrator

Comcast Cable, Technology, Product, Xperience (TPX)
West Chester, PA
11.2005 - 08.2013
  • Provided support to over 800 employees at all levels in Pennsylvania, New Jersey, Virginia, and Colorado
  • Participated in implementation of HRIS System (SAP) through all launches, HR, Recruiting, Payroll and Job Standardization and became a Subject Matter Expert (SME).

Human Resources Coordinator

Crothall Services Group
Wayne, PA
06.2005 - 11.2005
  • Provided support to over 500 management and hourly employees at a facility management company, specializing in Environmental Services, Patient Transportation and Plant Operations and Maintenance.
  • Prepared offer letters/new hire packets and promotion, demotion, termination and transfer letters for region.
  • Processed background investigations and reviewed results for compliance
  • Utilized HRIS system (Ceridian Source 500) to enter new hires and all other status changes.
  • Maintained new hires/terminations reports and completed audits on region hires/ terminations
  • Reformatted resumes for presentation to clients
  • Processed relocation activities for region
  • Coordinated and sent open position and per diem report weekly
  • Prepared region correspondence, and PowerPoint presentations for Human Resources Directors
  • Maintained personnel files

Benefits Call Center Coordinator

Crothall Services Group
Wayne, PA
07.2004 - 04.2005

· Administered COBRA benefits to terminated employees for continuation of coverage.

· Administered child support notification to employees.

· Administered supplemental life insurance programs.

· Assisted with processing of medical and dental enrollments.

· Verified benefit enrollment forms and entered data into HRIS system

· Generated reports for benefit enrollments, deductions and plan participation.

· Provided explanation of benefit program information such as retirement, health, life and disability plans to employees and dependents.

· Maintained benefits enrollment files

  • Resolved customer complaints in a timely manner according to company policies.
  • Maintained strong call control and quickly worked through scripts to address problems.

Education

Professional Human Resource Management -

Villanova University

Bachelor of Science in Business -

Pennsylvania State University

Skills

  • HR Business Partner
  • Financial Acumen
  • Creative Problem Solver
  • Change Management
  • Organizational Design & Development
  • Compensation Planning
  • Coaching
  • Leadership Development
  • Workforce Planning
  • Facilitation
  • Talent Management/ Acquisition
  • Recruitment Strategies
  • Employee Relations
  • Training Leadership
  • Strategic Planning
  • Compliance
  • Proficient in SAP, ADP, Ceridian Source 550 HRIS’s

References

Available Upon Request

References

References available upon request.

Timeline

Sr. Director, Human Resources

Comcast
04.2020 - Current

Director, Human Resources

Comcast
10.2019 - 04.2020

Sr. Manager, Human Resources

Comcast Cable, Technology, Product, Xperience (TPX)
12.2014 - 10.2019

Sr. Human Resources Generalist

Comcast Cable, Technology, Product, Xperience (TPX)
08.2013 - 10.2013

Human Resources Administrator

Comcast Cable, Technology, Product, Xperience (TPX)
11.2005 - 08.2013

Human Resources Coordinator

Crothall Services Group
06.2005 - 11.2005

Benefits Call Center Coordinator

Crothall Services Group
07.2004 - 04.2005

Professional Human Resource Management -

Villanova University

Bachelor of Science in Business -

Pennsylvania State University
Haley Cummings