Haley Cummins

• Maintained open-door policy with volleyball players, enabling free discuss of concerns or issues without fear of reprisal
• Scheduled and organized all practice sessions for the athletes

• Over 25% registration rate when launching the IT customer portal with potential for 4-5 FTE savings overtime
• Improve customer experience by gathering requirements business-wide and launching the business's first customer portal
• Monitor voice of the customer through omni-channel customer feedback, sharing themes internally to raise awareness of key success stories and opportunity for improvement
• Support cost-efficient growth by continuously improving the customer portal, adding features for self-serve purposes
• Gather requirements from acquisitions and launching the customer portal into their business

• Perform routine as well as non-routine evaluation of raw materials, intermediate and finished wet milling formulations along with packaging components as per SOPs
• Compile and record data for documentation needed for testing and reports preparation
• Maintain and manage accurate and precise documentation
• Support insuring testing to follow schedules by team oriented processing
• Conduct laboratory evaluation of samples
• Conduct regular computations, update records and develop reports

• Follow regular teacher’s lesson plans in a way that ensures consistency and optimal learning, and that encourages students to participate
• Assign classwork and homework as necessary, according to lesson plans
• Modify teaching styles to fit the learning styles of various students
• Maintain a well-managed classroom and positive learning environment

• Courses: Introduction to Business, Marketing, Business Law, Computer Science, Business Math, Technical Business Communications, Preparing for College and Careers
• Communicated with students, parents, and administrators regarding personalized academic strategies
• Maintained discipline in the classroom, methodically provided resources for lessons, simplified lesson plans to line with curriculum objectives, and assisted students to prepare for examinations in a 700+ student school
• Marketing Team Lead of School Improvement Team and Parent-Teacher Organization

• Implemented player development strategies via various training methods to improve volleyball skill sets of players each season
• Initiated public relations efforts through social media and contact with local media
• Communicated directly and indirectly with players and parents

• Recruited athletes by attending games, meeting with families, and presenting scholarship offers
• Implemented exercise programs and training strategies to bolster individual and team performance
• Promoted stretching, mobility work and proper form to help athletes safely build strength

• Worked individually with players when struggling to enhancer confidence and strengthen court skills
• Scheduled and organized all practice sessions for the athletes

GPA: 4.0/4.0

Thesis Title: "Student and Parent Perception of Educational Success", GPA: 3.9/4.0