Haley Daniels
Lake Saint Louis,MO
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Server
Garden Villas of O’Fallon
O'Fallon, MO
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to resident needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with residents.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced residents' satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable resident experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep the dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Volunteer
Safety Town
O'Fallon, MO
06.2022 - Current
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Police Explorer
O'Fallon Police Department
O'Fallon, MO
04.2022 - Current
- Enhanced community relations by participating in various outreach programs and events.
- Developed strong communication skills by interacting with diverse populations during community service projects.
- Completed rigorous training modules in areas such as crime scene investigation and stop the bleed certification to increase skillset.
- Participated in the Explorer Police Academy in 2023.
- Stop the bleed certified.
- Weather watching certified.
Overnight Dog Sitter
Dog Sitting
St Louis, MO
11.2021 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet-sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Exercised animals regularly with walks and rigorous play activities.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
Returns Associate, Fitting Room Associate, Backroom Associate, Floor Associate
TJMaxx
Lake Saint Louis, MO
05.2021 - 12.2022
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Optimized storage space for returned items awaiting restocking or disposal, keeping work area tidy and efficient at all times.
- Expedited high volume of returns during peak seasons, maintaining a consistently organized workspace.
- Leveraged strong problem-solving skills to resolve customer disputes surrounding returns or exchanges diplomatically and professionally.
- Enhanced customer satisfaction by promptly processing returned items and issuing refunds or exchanges.
- Streamlined return procedures for faster processing times, improving overall efficiency in the department.
- Supported inventory control efforts by scanning merchandise accurately and maintaining awareness of current promotions or discounts.
- Ensured accurate financial reporting by consistently balancing the cash drawer at the end of each shift.
- Demonstrated flexibility and adaptability by covering shifts, learning new procedures, or adjusting to changes in store layout or policies as needed.
- Maintained a clean and organized checkout area, enhancing the overall shopping experience for customers.
- Handled returns and exchanges with professionalism, ensuring customer satisfaction while adhering to store policies.
- Collaborated with other departments as needed to ensure smooth customer experiences throughout the store visit from entry to exit.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Volunteer
Girl Scouts
St Louis, MO
06.2017 - 05.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by supporting the children or families through scheduled activities.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
St. Dominic High School
O'Fallon, MO05.2023
Some College (No Degree) - Criminal Justice
Fontbonne University
St Louis, MOSkills
- Extrovert: Good at communication as well as listening I also strive to have good relations with my coworkers
- Patient: I am patient with customers and coworkers Making sure customers have a great experience but also being patient with them and providing their wants and needs
- Respectful: Being respectful is a big priority to me when working Respect goes both ways on both sides, the customer and worker I make sure to be respectful to all customers at any place I work!
- Listener: I listen at all my jobs and make sure I do what is asked and do the tasks that are given to me I listen to all customers and make sure they are heard and listened to
- Great teammate: I strive to be a great coworker to all of the staff and help others when needed I also trained new workers and helped them understand everything and answer questions if given any
- Professional Conduct: Maintains a respectful demeanor towards clients and colleagues at all times
Volunteer Experience
- Delmar Gardens, 2012, PRESENT
- Girl Scout Camps, 2016, 2018, 2022
- Safty Town, 2022, PRESENT
Timeline
Server
Garden Villas of O’Fallon
03.2023 - Current
Volunteer
Safety Town
06.2022 - Current
Police Explorer
O'Fallon Police Department
04.2022 - Current
Overnight Dog Sitter
Dog Sitting
11.2021 - Current
Returns Associate, Fitting Room Associate, Backroom Associate, Floor Associate
TJMaxx
05.2021 - 12.2022
Volunteer
Girl Scouts
06.2017 - 05.2022
High School Diploma -
St. Dominic High School
Some College (No Degree) - Criminal Justice
Fontbonne University