Summary
Overview
Work History
Education
Skills
Timeline
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Haley Davidson

Chippewa Falls,US

Summary

Experienced with inventory management, shipping, and receiving processes. Utilizes best practices to ensure efficient material handling and accurate record-keeping. Track record of maintaining workflow efficiency and supporting team success.

Overview

5
5
years of professional experience

Work History

Materials Handler

Fleet Farm Distribution Center
12.2021 - Current
  • Filled voids in boxes and arranged items to fit properly based on size, dimensions, and weight
  • Used pallet jacks to move large products from one warehouse area to another, making them more accessible
  • Was in charge of transporting inventory items to their proper locations
  • Made pallets of boxes to make transportation easier
  • Received and unpacked shipments and new equipment as directed
  • Planned daily work strategies and followed oral and written instructions to move and ship products correctly
  • Used handheld scanners and physical logs to keep track of item movements
  • Transported inventory items to appropriate locations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Ensured timely order fulfillment, coordinating with production teams to prioritize tasks.
  • Increased productivity through effective cross-training initiatives that expanded team skill sets.
  • Contributed to a positive workplace culture by actively participating in team-building activities and training sessions.

Customer Service Representative

Mason Companies, Inc.
08.2019 - 10.2021
  • Used a consultative sales approach to understand customer needs and make relevant recommendations
  • Kept accurate and current customer account data in manual form processing and digital information updates
  • Provided a superior customer experience in order to build a loyal customer base
  • Reduced customers about promotions to increase sales
  • Answered customer calls promptly to avoid long wait times on hold
  • Promoted available products and services to customers during service, account management, and order calls
  • Kept customers happy by implementing forward-thinking strategies that focused on meeting their needs and resolving their concerns
  • Gathered customer feedback and made process changes in order to exceed customer satisfaction goals
  • Made certain that clients received excellent service in order to not only maintain but also expand, their relationships for future business opportunities

Education

Technical Degree - Medical Coding

Northcentral Technical College
Wausau, WI

Skills

  • Optimizing efficiency
  • Safety and compliance
  • Warehouse operations
  • Material packaging
  • Inventory management
  • Cheerful and energetic
  • Professional telephone demeanor
  • Reading comprehension
  • Dependable and reliable
  • Credit card processing
  • Warehouse organization
  • Pallet jack operation

Timeline

Materials Handler

Fleet Farm Distribution Center
12.2021 - Current

Customer Service Representative

Mason Companies, Inc.
08.2019 - 10.2021

Technical Degree - Medical Coding

Northcentral Technical College

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Haley Davidson