Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Davis

Dinwiddie

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Customer Service Sales Representative

Grille N' Growl
05.2023 - Current
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns
  • Standing for long periods of time.


Window Cleaner/Mobile Detailer

A-1 Glass And Auto
03.2019 - 07.2023
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
  • Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
  • Managed inventory levels of all necessary tools, equipment, and cleaning supplies in order to maintain productivity without interruption.
  • Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
  • Improved client satisfaction by consistently delivering streak-free window cleaning services.

Secretary's Assistant

William E. Britten Electrical
09.2015 - 03.2019
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

GED -

Dinwiddie County High School
Dinwiddie, VA
06.2014

Skills

  • Customer service
  • Time management
  • Active listening
  • Goal oriented
  • Problem-solving
  • Product knowledge
  • Conflict resolution
  • Critical thinking
  • Cultural awareness
  • Customer complaint resolution
  • Data entry
  • Call center experience
  • Customer needs assessment

Timeline

Customer Service Sales Representative

Grille N' Growl
05.2023 - Current

Window Cleaner/Mobile Detailer

A-1 Glass And Auto
03.2019 - 07.2023

Secretary's Assistant

William E. Britten Electrical
09.2015 - 03.2019

GED -

Dinwiddie County High School
Haley Davis