Haley Deal
Berea,OH
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance.
Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations, Facilities and Events Manager (Intern)
The University of Akron Athletic Department
Akron, Ohio
01.2024 - Current
- Game-Day Operations responsibilities include, but are not limited to:
Escorting officials
Greeting and communicating with Visiting Teams
Crowd Control
Ball Shagging
Floor Wiping
Event set-up/break down
Assist in ticket sales
Other manual labor tasks as assigned - Assisted in creating and implementing game day operations plans for the season.
- Prepared game day staff schedules and managed staffing requirements.
- Monitored crowd control procedures during games to ensure fan safety.
- Resolved guest complaints in a professional manner while ensuring satisfaction was achieved.
Operations, Facilities and Event Student Assistant
The University of Akron Athletics
Akron, Ohio
08.2022 - Current
- Maintained and prepared athletic facilities, fields, and equipment for University of Akron football games and practices as a key member of the facilities and operations team
- Operated machinery and equipment for field preparation, such as mowers, painters, and field grooming tools
- Performed field setup and breakdown, including painting lines, setting up goalposts, and ensuring proper field conditions for safe play
- Assisted with general facility operations and maintenance for InfoCision Stadium and other athletic venues, ensuring top operational efficiency
- Provided support for other University of Akron athletic programs as needed, setting up facilities for basketball, soccer, baseball, and other sports
Operation Assistant
The University of Akron Recreation
Akron, Ohio
08.2021 - 02.2024
- Provided administrative support to leadership to facilitate operations
- Assisted in the daily operations and maintenance of the Student Recreation Center, ensuring a clean, safe, and functional environment for members
- Performed opening and closing procedures, including facility inspections, equipment checks, and ensuring proper setup and breakdown of activity areas
- Assisted with the coordination and setup of special events, tournaments, and programs held at the Recreation Center
- Held a current CPR certification, enabling prompt and proper response in case of emergencies
Education
Bachelor of Science (B.S.) - Sports Business and Analytics
The University of Akron
Akron05.2025
Skills
- Football Operations
- Special Event Operations
- Event Planning and Assistance
- Communication
- Multitasking
- Teamwork & Collaboration
- Attention to Detail
Affiliations
Through SABA, Sport Analytics and Business Association, I gained firsthand exposure to the sports industry landscape while developing essential skills and confidence. I collaborated with peers on practical, sport-focused initiatives that allowed me to apply classroom concepts to real-world scenarios. Additionally, I benefited from SABA's networking events, fostering connections with industry professionals and establishing a strong foundation for launching a successful career in sports. Involvement in SABA complemented my academic pursuits by offering a comprehensive, immersive experience that equipped me with the tools and knowledge necessary to thrive in the dynamic sports business and analytics sectors.
Certification
CPR & First-Aid Certification
References
- Allan Hoon, Assistant Athletic Director Facilities Operations, The University Of Akron, Manager, (330) 329-2602, allan1@uakron.edu
- Julie Ritchie, Advancement Via Individual Determination Leader, Berea City School District, Previous Instructor, (440) 476-8510, jritchie@bereaschools.org
Timeline
Operations, Facilities and Events Manager (Intern)
The University of Akron Athletic Department
01.2024 - Current
Operations, Facilities and Event Student Assistant
The University of Akron Athletics
08.2022 - Current
Operation Assistant
The University of Akron Recreation
08.2021 - 02.2024
Bachelor of Science (B.S.) - Sports Business and Analytics
The University of Akron
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