Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Haley Derryberry

Haley Derryberry

Red Oak,USA

Summary

Driven talent acquisition and business development professional who is dedicated to providing world class experiences. Enthusiastic corporate, sales, manufacturing, and construction recruiter, and Human Resources Specialist with a background in sales, business development, purchasing, procurement, and management eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Has a proven track record in identifying growth opportunities and fostering client relationships. Known for collaborative teamwork and adaptability in dynamic environments. Skilled in strategic planning and lead generation.

Overview

14
14
years of professional experience

Work History

Talent Acquisition Specialist

CEC Facilities Group
08.2022 - Current
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
  • Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.

Talent Acquisition and Operations Assistant

Bretz RV & Marine
01.2021 - Current
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements
  • Produced and analyzed production or results from job descriptions and advertisements, prescreening protocols, interview questionnaires and post-interview assessments
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes
  • Partnered with HR team and Director of Operations to outline and define position requirements in accordance with company needs
  • Implemented employee incentive programs to promote positive work culture and increase retention
  • Documented performance review schedule and monitored management for timely completion
  • Built and implemented new learning management software
  • Event planning and production
  • Completed human resource operational requirements by scheduling and assigning employees
  • Social media management
  • Researched, procured, and purchased special order parts for various makes and models of boats and recreational vehicles
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Provided administrative support with accurate document preparation and data entry.

Manager of Business Development and Sales

Cellular Plus
05.2016 - 12.2020
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
  • Held weekly meetings with wireless consultants to identify techniques to overcome sales obstacles
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of wireless consultants
  • Managed inventory control, cash control and store opening and closing procedures
  • Approved regular payroll submissions for 20 employees within ADP
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels
  • Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.

Front End Supervisor

Albertsons
01.2015 - 04.2016
  • Trained team members in successful strategies to meet operational and sales targets
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor
  • Quickly and accurately counted drawers at start and end of each shift
  • Fostered positive work environment by consistently treating all employees and customers with respect
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
  • Monitored self-checkout systems and provided assistance or intervention where required

Front Desk Agent and Equipment Attendant

Uhaul Moving And Storage
02.2013 - 12.2014
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
  • Implemented rental asset processes, including cleanliness standards
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams
  • Resolved customer disputes to maintain positive relationships and increase customer base
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Cashier

Ralphs Grocery
09.2010 - 05.2013
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Answered questions about store policies and concerns to support positive customer experiences
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Assisted customers by answering questions and fulfilling requests
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages

Education

Bachelor - Business Administration And Management

Montana State University
Billings, MT
05.2021

High School -

Sheridan High School
Sheridan, MT
05-2010

Skills

  • Full cycle recruiting
  • Pre-employment screening
  • Training and development
  • MS Office
  • Relationship building
  • Management
  • ATS
  • Parts procurement and purchasing
  • Inventory control
  • Administrative duties
  • Event planning and production
  • Learning management systems
  • Business to business sales
  • Employee relations
  • Customer and client interaction
  • Effective verbal and written communication
  • Data-driven decision making
  • Onboarding processes
  • Marketing
  • Strategic planning

Timeline

Talent Acquisition Specialist

CEC Facilities Group
08.2022 - Current

Talent Acquisition and Operations Assistant

Bretz RV & Marine
01.2021 - Current

Manager of Business Development and Sales

Cellular Plus
05.2016 - 12.2020

Front End Supervisor

Albertsons
01.2015 - 04.2016

Front Desk Agent and Equipment Attendant

Uhaul Moving And Storage
02.2013 - 12.2014

Cashier

Ralphs Grocery
09.2010 - 05.2013

Bachelor - Business Administration And Management

Montana State University

High School -

Sheridan High School
Haley Derryberry