Summary
Overview
Work History
Education
Skills
Timeline
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Haley Doggett

Lehigh Acres,FL

Summary

Dynamic problem solver with a proven track record at Amazon, achieving a 98% resolution rate in fulfillment issues. Skilled in operational systems and data reporting, I excel in team collaboration and process improvement, consistently exceeding performance targets while mentoring peers to enhance productivity and efficiency.

Overview

7
7
years of professional experience

Work History

Problem Solver- Fulfillment Associate

Amazon.Inc
06.2024 - 06.2025
  • Investigate and resolve real-time fulfillment issues, including unscannable packages, misroutes, missing items, and stuck inventory.
  • Clear 70+ problem queue cases per shift with a 98% resolution accuracy rate, minimizing disruption to pack and ship operations.
  • Utilize internal systems (iQ, FC Hub, Inventory Tools) to identify root causes and update item statuses.
  • Partner with ICQA, inbound, and outbound teams to fix systemic errors across workstations.
  • Assist associates and Area Managers with tracking recurring issues and recommending process changes.
  • Participated in Kaizen events to streamline pack station flow and reduce label scan errors.
  • Mentor new associates on how to identify and report operational blockers accurately.

Warehouse Associate- Inbound and Outbound

Amazon.Inc
06.2024 - 06.2025
  • Worked safely around moving machinery.
  • Consistently lifted materials weighing as much as 49 pounds.
  • Consistently exceed daily performance rates for Sort, averaging 120% of the expected rate
  • Follow all safety and quality standards, contributing to a zero-incident record for the past 12 months
  • Assist in training new hires on outbound workflow, station setup, and productivity tips as a peer mentor


Telemarketer Sales Representative

Neptune Society
05.2018 - 01.2020
    • Conduct 80+ outbound sales calls daily, promoting products and services to prospective clients.
    • Qualify leads and schedule follow-up meetings for sales team members.
    • Utilize Microsoft Excel to track call outcomes and update sales databases accurately.
    • Prepare and send client proposals and presentations using Word and PowerPoint.
    • Respond to inbound inquiries, providing detailed product information and closing sales.
    • Consistently achieved 110%+ of monthly sales targets for 12 consecutive months.
    • Maintained customer records and processed orders using Microsoft Office applications
    • Assisted sales team by generating reports and managing schedules in Outlook
    • Trained new hires on effective communication techniques and software use

Education

Priceville High School
Decatur, AL

Skills

  • Efficiency in operational systems
  • Problem solving and troubleshooting
  • Microsoft Office Suite
  • Data Entry and Reporting
  • Team Collaboration
  • Time Management
  • Adaptability and Learning
  • Process Improvement

Timeline

Problem Solver- Fulfillment Associate

Amazon.Inc
06.2024 - 06.2025

Warehouse Associate- Inbound and Outbound

Amazon.Inc
06.2024 - 06.2025

Telemarketer Sales Representative

Neptune Society
05.2018 - 01.2020

Priceville High School

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