Haley Dow
Fort Dodge,IA
Summary
Proactive and goal-oriented professional with hands-on experience in Package handling as well as excellent time management and problem-solving skills.
Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Collaborative leader partners with coworkers to promote engaged, empowering work culture in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Package Handler
Fed Ex Ground
08.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Equine Caretaker & Riding Instructor
M & D Cattle Company
04.2020 - Current
- Administered prescribed medications to ensure optimal health of each equine under care.
- Implemented regular exercise routines for each horse, promoting overall fitness and preventing injury.
- Demonstrated dedication to ongoing education in equine care by attending seminars and workshops to stay current on industry best practices.
- Assisted with veterinary visits for routine checkups, vaccinations, and emergency treatments.
- Enhanced horse well-being by providing daily grooming and thorough cleaning of stalls.
- Conducted daily facility inspections to guarantee stable conditions met established safety standards consistently.
- Assisted in hosting equine-related events such as clinics or shows at the stables through efficient coordination of tasks among staff members .
- Managed inventory of supplies such as feed, bedding materials, and grooming tools; ensuring timely re-ordering when needed.
- Educated new staff members on proper horse handling techniques and safety protocols during their orientation period.
- Collaborated with trainers and owners to develop individualized feeding plans tailored to the needs of each horse.
- Developed positive relationships with clients by addressing concerns promptly, leading to increased client retention rates over time.
- Improved communication within the team by organizing weekly meetings to discuss updates on horse care, training progress, and upcoming events.
- Transported horses safely between locations, ensuring proper handling procedures were followed at all times.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Led horses from stables to fields and back to maintain control of animals.
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Provided specialized care for injured or ill horses, facilitating their recovery process.
- Maintained a safe and clean environment for horses, resulting in reduced injuries and accidents.
- Instructed youth on appropriate riding techniques and proper horse care and wellness.
Food Service/Waitress
HyVee Grocery
03.2022 - 02.2023
- Working as a food service employee, preparing food and as a waitress serving guests
- Strengthened relationships with regular customers by remembering names, preferences, and special occasions.
- Increased repeat business through friendly, professional interactions with guests during their dining experience.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Day Care Provider
Childcare Discovery Center
05.2020 - 06.2021
- Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
- Developed strong relationships with families, fostering trust and open communication between parents and caregivers.
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
- Implemented positive discipline techniques to guide children''s behavior, setting clear expectations for conduct in the daycare setting.
- Assisted children in developing social skills through interactive games and group activities that promoted cooperation and teamwork.
- Provided individualized attention to each child, recognizing their unique needs and adapting care accordingly.
Equine Caretaker
Jane Humes
04.2015 - 10.2017
- Coordinated routine maintenance activities for buildings, stalls and equipment such as tack.
- Implemented regular exercise routines for each horse, promoting overall fitness and preventing injury.
- Conducted daily facility inspections to guarantee stable conditions met established safety standards consistently.
- Implemented effective biosecurity measures within the facility that minimized the risk of disease transmission among horses .
- Monitored horse behavior closely to identify any potential health issues or changes in temperament.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Led horses from stables to fields and back to maintain control of animals.
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Removed droppings, weeds and litter from fields to promote optimal riding environment.
- Transported horses safely between locations, ensuring proper handling procedures were followed at all times.
- Managed inventory of supplies such as feed, bedding materials, and grooming tools; ensuring timely re-ordering when needed.
- Assisted with veterinary visits for routine checkups, vaccinations, and emergency treatments.
- Administered prescribed medications to ensure optimal health of each equine under care.
- Contributed to the overall success of the equine facility by consistently providing high-quality care, resulting in a well-maintained stable environment and satisfied clients.
- Maintained a safe and clean environment for horses, resulting in reduced injuries and accidents.
- Enhanced horse well-being by providing daily grooming and thorough cleaning of stalls.
Education
GED -
Fort Dodge Senior High School
Fort Dodge, IA05-2022
Skills
- Horse handling
- Equine rehabilitation
- Groundwork skills
- Equine first aid
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Computer proficiency
- Complaint handling
- Conflict resolution
- Complaint resolution
- Customer satisfaction measurement
- Order processing
- Paperwork processing
- Product knowledge
- Prioritization
Timeline
Package Handler
Fed Ex Ground
08.2024 - Current
Food Service/Waitress
HyVee Grocery
03.2022 - 02.2023
Day Care Provider
Childcare Discovery Center
05.2020 - 06.2021
Equine Caretaker & Riding Instructor
M & D Cattle Company
04.2020 - Current
Equine Caretaker
Jane Humes
04.2015 - 10.2017
GED -
Fort Dodge Senior High School
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