Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Estes

Round Rock,TX

Summary

I am a dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. I am dependable and a quick-learning team player with effective communication and organization skills, professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. I am a highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets, consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Massage Envy
01.2021 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Sales Associate

Ulta
07.2020 - 12.2022
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Cedar Ridge High School
Round Rock, TX
05.2019

Skills

  • Office Administration
  • Customer Service
  • Front Office Management
  • Time Management
  • Scheduling appointments
  • Sales Development
  • Sales Training

Timeline

Front Desk Receptionist

Massage Envy
01.2021 - Current

Sales Associate

Ulta
07.2020 - 12.2022

High School Diploma -

Cedar Ridge High School
Haley Estes