Haley Evans
Darien Center,NY
Summary
Dedicated team member looking to bring high energy, focus, and a customer first mindset to the next team I join. Collaborating with colleagues and reporting to supervisors effectively has proven to increase associate morale and productivity while decreasing mistakes.
Overview
6
6
years of professional experience
Work History
Manufacturing Associate
Astronics LSI
East Aurora, NY
10.2022 - Current
- Assembled and operated luminescent-based electronic rugged keyboards.
- Performed Push-Button functionality; Tricor Force testing, Photometrics, as well as DIT-MCO and HiPot testing.
- Disassembled, evaluated, and refurbished unit returns and repairs.
- Read and interpret safety rules, work instructions, blueprints, compliance documents and etc.
- Able to read and understand a variety of measuring devices such as rulers, eye loop, digital scale, and thickness gauges.
- Proficiency in soldering and understanding the process start to finish.
Manufacturing Associate
Greatbatch Medical Integer
Alden, NY
04.2021 - 10.2024
- Read engineering drawings and specifications to determine job instructions and material requirements.
- Perform periodic inspections on products to ensure conformity with customer requirements.
- Operate equipment such as forklifts, hand tools, power tools, and inspection gauges.
- Adjust machine settings according to product specifications or process changes.
- Troubleshoot problems in the manufacturing process by identifying root causes and proposing solutions.
- Monitor machines for malfunctions that may affect product quality or production efficiency.
- Set up and operate a variety of machinery used in the manufacturing process.
- Inspect raw materials prior to use in the assembly process to ensure they meet established standards.
- Load raw materials onto production lines and verify accuracy of inventory counts.
- Identify defective components or finished goods items during the inspection process and make appropriate adjustments accordingly.
- Ensure compliance with all applicable health and safety regulations when operating machinery.
- Clean work areas regularly to maintain a safe working environment.
Customer Service Advocate
Dave Smith Ford
Williamsville, NY
03.2020 - 01.2021
- Greeted and assisted customers with inquiries regarding products and services.
- Provided accurate, valid, and complete information to customers in a timely manner.
- Resolved customer complaints via phone, email, mail or social media.
- Maintained records of customer interactions and transactions.
- Developed relationships with customers through friendly conversations.
- Performed follow-up procedures after customer service interaction was completed.
- Adhered to all company guidelines when interacting with customers.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Worked closely with other departments to ensure quality customer service delivery.
- Consulted with customers regarding needs and addressed concerns.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Accounting Clerk
Good Earth Organics
Lancaster, NY
10.2018 - 04.2019
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Reconciled financial discrepancies by collecting and analyzing account information.
- Resolved customer inquiries regarding bills and payments.
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Provided support to the Accounts Payable department as needed.
- Processed both outgoing and incoming payments and invoices.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
- Supported clerical and administrative needs of senior department staff.
Education
Liberal Arts And Sci-General Studies - Liberal Arts And General Studies
Genesee Community College
Batavia, NY05-2019
Skills
- Machine Operation
- Assembly Line Experience
- Measurement Tools
- Mechanical Aptitude
- Stress Tolerance
- Attention to Detail
- Quality Inspections and Reporting
- Good Communication
- Production Processes Knowledge
- Safe Machine Operation
- Following Instructions
- Problem-Solving Aptitude
- Task Prioritization
- Parts Assembly
- Interpersonal Skills
- Visual Inspection
- Production Deadline Management
- Blueprint Reading
- Weights and Measurements
Timeline
Manufacturing Associate
Astronics LSI
10.2022 - Current
Manufacturing Associate
Greatbatch Medical Integer
04.2021 - 10.2024
Customer Service Advocate
Dave Smith Ford
03.2020 - 01.2021
Accounting Clerk
Good Earth Organics
10.2018 - 04.2019
Liberal Arts And Sci-General Studies - Liberal Arts And General Studies
Genesee Community College
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