Haley Evans
Big Spring,TX
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Peer Specialist position. Ready to help the team achieve company goals.
Overview
13
13
years of professional experience
Work History
Personal Assistant to the Managing Director
KWA Leasing
03.2023 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion in handling confidential information.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, inventory, work orders, and creating worksheets.
Service Technician
Culligan Water - Clean Water Tx LLC
01.2020 - 03.2022
- Office administrator working in customer service, billing, and collections.
- Promoted to Field Service Technician dealing with maintenance on residential and commercial RO systems and softeners.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Food and Beverage Manager
Hotel Settles
12.2018 - 01.2020
- Managed both restaurant and bar
- Was responsible for hiring, training, scheduling, and ordering.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Managed bar and wait staff and directed hiring program.
- Developed ongoing training initiatives to improve beverage knowledge of serving employees.
Accounts Payable Clerk
Star Delivery
07.2018 - 12.2018
- Accounts Payable and delivery dispatcher.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
Library Assistant
R.B. Tullis Library
07.2017 - 07.2018
- Ran front desk- responsible for helping patrons with checkouts and processing new books.
- Learned various methods for cataloging books and other materials.
- Answered questions from patrons and helped to find desired materials.
- Placed books on proper shelves when returned to circulation.
- Answered patron questions in person or by phone regarding library services and resources.
Cake Decorator
Central Market
04.2015 - 07.2017
- Standard cake decorating and helped customers with placing their orders.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Prepared special creams and frostings for cakes and other dessert specialties.
Training Specialist Manager
Panera Bread
02.2012 - 04.2015
- Multiple Promotions
- Responsible for hiring, training, and scheduling.
- Trained and mentored 20 new personnel hired to fulfill various roles.
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
- Recruited and trained qualified instructors for training programs.
- Documented participation and evaluated learning for each participant.
- Utilized cross-training techniques to boost productivity and develop each team member's skill set.
Education
Certificate - Baking and Pastery
Le Cordon Bleu College of Culinary Arts
Austin, TX12.2010
High school diploma -
Wink High School
Wink, TX05.2009
Skills
- Management
- Microsoft Word (10 years)
- File Organization
- Document Preparation
- Meeting Planning
- Personal Correspondence
- Customer Service
- Microsoft Excel (10 years)
- Microsoft Powerpoint (10 years)
- Operating Systems (10 years)
- Personal Training and Coaching
- Staff Motivator
Additional Information
I volunteered at Isaiah 53 thrice weekly when I was released from Neuro-rehab. It is one of the local food pantries.
Availability
Authorized to work in the US for any employer
Awards
Human Spirit, 10/01/22, Baylor and Scott White/Baylor Dallas has an annual award banquet. The two patients per year are awarded the Human Spirit Award. This year had over one thousand patients and I was one of the two patients to receive the award. The Human Spirit Award recognizes someone for their strength, perseverance, inspiration, and help amongst their peers.
Timeline
Personal Assistant to the Managing Director
KWA Leasing
03.2023 - Current
Service Technician
Culligan Water - Clean Water Tx LLC
01.2020 - 03.2022
Food and Beverage Manager
Hotel Settles
12.2018 - 01.2020
Accounts Payable Clerk
Star Delivery
07.2018 - 12.2018
Library Assistant
R.B. Tullis Library
07.2017 - 07.2018
Cake Decorator
Central Market
04.2015 - 07.2017
Training Specialist Manager
Panera Bread
02.2012 - 04.2015
Certificate - Baking and Pastery
Le Cordon Bleu College of Culinary Arts
High school diploma -
Wink High School
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