Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of post-secondary education
8
8
years of professional experience
Work History
Veterinary Assistant
Perry Veterinary Clinic
Perry, New York
10.2025 - Current
Assisted veterinarians during examinations and medical procedures.
Prepared surgical instruments and maintained a sterile environment.
Educated pet owners on care instructions and treatment plans, enhancing understanding and compliance for better health outcomes.
Monitored animal behavior, promptly reporting changes to veterinary staff for timely intervention and care adjustments.
Managed patient records, ensuring accuracy in entries and updates within electronic health systems to support effective patient care. and updated electronic health systems.
Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
Firearm Sales
Cabelas
Cheektowaga, New York
11.2024 - 11.2026
Guided customers in selecting firearms and accessories tailored to individual needs, preferences, and safety requirements, enhancing customer satisfaction.
Informed customers on firearm safety, usage, maintenance, and legal regulations, promoting responsible ownership and compliance.
Educated customers on firearm safety, usage, maintenance, and relevant legal regulations.
Demonstrated and explained firearm functions, maintenance, and proper storage techniques.
Maintained an up-to-date knowledge of current firearm inventory, new product releases, and industry trends.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Engaged customers in meaningful conversations, leveraging interpersonal skills to build rapport and foster trust in product knowledge.
Assembly Technician
Astronics LSI
East Aurora, New York
10.2022 - 10.2024
Assembled and operated luminescent-based electronic rugged keyboards.
Executed Push-Button functionality tests, Tricor Force testing, Photometrics, DIT-MCO, and HiPot testing to verify product compliance and performance.
Disassembled, evaluated, and refurbished returned units to restore functionality and ensure quality standards.
Able to read and understand a variety of measuring devices such as rulers, eyeloop, digital scale, and thickness gauges.
Demonstrated expertise in soldering techniques for electronic components. and comprehensive process knowledge.
Soldered wires and components using hand tools and bench equipment to maintain assembly integrity.
Followed cleanroom and ESD handling rules during assembly tasks.
Read and interpret safety rules, work instructions, blueprints, compliance documents and etc.
Manufacturing Associate
Greatbatch Medical Integer
Alden, New York
04.2021 - 10.2022
Set up and operate a variety of machinery used in the manufacturing process.
Adjust machine settings according to product specifications or process changes.
Operate equipment such as, hand tools, power tools, and inspection gauges.
Adjusted machine settings based on product specifications and process changes to maintain optimal production conditions.
Read engineering drawings and specifications to determine job instructions and material requirements.
Inspected raw materials prior to assembly to confirm compliance with established standards, ensuring quality in final products.
Identified defective components or finished goods during inspection process and made necessary adjustments to ensure quality standards.
Ensure compliance with all applicable health and safety regulations when operating machinery.
Maintained cleanliness of work areas to promote safety. regularly to maintain a safe working environment.
Customer Service Representative
Dave Smith Ford
Buffalo, New York
03.2020 - 01.2021
Greeted and assisted customers with product and service inquiries to enhance customer experience.
Resolved customer complaints via phone, email, mail or social media.
Greeted and assisted customers with inquiries regarding products and services.
Built strong relationships with customers through engaging conversations, fostering loyalty.
Consulted with customers regarding needs and addressed concerns.
Resolved customer issues using problem-solving skills, ensuring prompt and effective solutions.
Performed follow-up procedures after customer service interaction was completed.
Worked closely with other departments to ensure quality customer service delivery.
Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Accounting Clerk
Good Earth Organics
Lancaster, New York
10.2018 - 04.2020
Updated accounts receivable records and coordinated monthly billing activities to ensure timely collection.
Reconciled financial discrepancies by analyzing account information, ensuring accuracy in financial reporting.
Processed both outgoing and incoming payments and invoices.
Performed daily general ledger entries to record financial transactions accurately.
Supported the Accounts Payable department.
Processed outgoing and incoming payments and invoices, facilitating efficient transaction flow.
Provided support to the Accounts Payable department as needed.
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH
01.2024 - 11.2025
Associate of Science - Liberal Arts And General Studies
Genesee Community College
Batavia, NY
09.2017 - 05.2019
Skills
Surgical Instrument Handling
Animal Care Techniques
Animal Handling Procedures
Sample Collection Techniques
Veterinary Equipment Operation
Medical Supply Management
Attention to Detail
Quality inspections
Mechanical Aptitude
Production knowledge
Blueprint Reading
Verbal communication
Customer service
Interpersonal Skills
Positive demeanor
Stress Tolerance
Timeline
Veterinary Assistant
Perry Veterinary Clinic
10.2025 - Current
Firearm Sales
Cabelas
11.2024 - 11.2026
Associate of Science - Criminal Justice
Southern New Hampshire University
01.2024 - 11.2025
Assembly Technician
Astronics LSI
10.2022 - 10.2024
Manufacturing Associate
Greatbatch Medical Integer
04.2021 - 10.2022
Customer Service Representative
Dave Smith Ford
03.2020 - 01.2021
Accounting Clerk
Good Earth Organics
10.2018 - 04.2020
Associate of Science - Liberal Arts And General Studies