Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Haley Feldman

Lake Elsinore,California

Summary

Excelled in relationship building and problem-solving, consistently succeeding in upselling and bringing customers back for further purchases no matter the business. Strong focus on teamwork and adaptability to achieve a great workplace for everyone involved. Skilled in communication, time management, availability and flexibility. Extremely patient, understanding, and determined to do the best in whatever I do when it comes to my job.

Overview

8
8
years of professional experience

Work History

Sales Accociate

GNC Live Well
05.2024 - Current
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
  • Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Effectively communicated promotions, discounts, and special offers to customers at the point of sale
  • Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction

Security Officer

Public Safety Services
01.2023 - Current
  • Controlled and maintained crowds
  • Occasional payroll distribution, filing paperwork, organizing, scanning papers
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
  • Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
  • Provided excellent customer service by assisting visitors with directions or inquiries in a professional manner

Front Desk Receptionist

Massage Green Spa
05.2022 - 01.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process and payments.
  • Maintained an organized and clean spa to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments via in person, phone calls, or online.
  • Successfully upgraded services and sold memberships to clients.
  • Handled cash and card payments, computers, and phones no matter how busy or slow.

Customer Service Representative

AMPM Arco
07.2017 - 05.2022
  • Correctly handled all payments regarding indoor transactions with gas and items via POS and cash drawer
  • Maintains a positive, pleasant, and helpful stance under a wide variety of circumstances including angry customers.
  • Maintained a clean workspace, cleaned the store, front faced, stocked products, answered phones, stock check, cooked hot foods and bakery

Education

High School Diploma -

Moreno Valley College
Moreno Valley, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Phone etiquette
  • Sales
  • Babysitting
  • Reliable and punctual
  • Relationship building
  • Listening skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Accociate

GNC Live Well
05.2024 - Current

Security Officer

Public Safety Services
01.2023 - Current

Front Desk Receptionist

Massage Green Spa
05.2022 - 01.2023

Customer Service Representative

AMPM Arco
07.2017 - 05.2022

High School Diploma -

Moreno Valley College