Haley Fischer
Berthoud,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Barn Manager
Avalon Appaloosas
04.2025 - Current
- Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Monitored overall health and well-being of 30+ horses, paying attention to signs of concern.
- Reduced horse-related injuries by establishing safety protocols for staff and visitors.
- Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
- Developed a strong team culture through regular communication, feedback, and staff development opportunities.
Veterinary Receptionist
City Vet - Thornton
10.2024 - 04.2025
- Coordinated with veterinary staff to streamline patient flow and minimize wait times.
- Resolved client concerns promptly, fostering trust and loyalty within the community.
- Led initiatives to optimize front desk operations, resulting in improved overall clinic efficiency.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Lead Veterinary Receptionist
Berthoud Animal Hospital
11.2022 - 09.2024
- Led customer service team to resolve complex inquiries and enhance client satisfaction.
- Trained and mentored new representatives, promoting best practices in customer interactions.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Maintained confidentiality of sensitive client information while handling financial transactions accurately.
Barn Manager
Avalon Appaloosas
04.2019 - 10.2022
- Managed daily operations, ensuring optimal care and well-being of all horses.
- Oversaw staff training programs, improving team efficiency and performance standards.
- Established safety protocols to ensure a secure environment for both animals and staff.
- Led facility maintenance initiatives, promoting cleanliness and functionality of barn spaces.
- Fostered positive relationships with clients, enhancing customer satisfaction through exceptional service delivery.
- Improved horse care quality by implementing a comprehensive health monitoring and maintenance program.
Education
High School Diploma -
Goal Academy
06-2018
Skills
- Teamwork and collaboration
- Telephone etiquette
- Medical recordkeeping
- Initiative-taking
- Customer service
- Client relations
- Adhering to practice standards
Timeline
Barn Manager
Avalon Appaloosas
04.2025 - Current
Veterinary Receptionist
City Vet - Thornton
10.2024 - 04.2025
Lead Veterinary Receptionist
Berthoud Animal Hospital
11.2022 - 09.2024
Barn Manager
Avalon Appaloosas
04.2019 - 10.2022
High School Diploma -
Goal Academy
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