Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Flom

Flower Mound,TX

Summary

Detail-oriented, organized and dependable team player, successful at managing multiple priorities with a positive attitude. Professional and friendly with remarkable customer service and sales abilities.

Overview

19
19
years of professional experience

Work History

Cashier

Allsup's
07.2023 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Learned duties for various positions and provided backup at key times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier Team Lead

Jason's Deli
04.2023 - 08.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.

Machine Operator

Syracuse Sausage Factory
06.2022 - 04.2023


  • Complied with company and OSHA safety rules and regulations.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

Waitress

Olive Garden
05.2021 - 06.2022


  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Restaurant Waiter

Sake Hibachi
01.2020 - 05.2021
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.

Restaurant Waiter

Cristina's Fine Mexican
01.2016 - 12.2019


  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Increased sales significantly by upselling higher-end products to customers.

Collections Representative

American Municipal Services
01.2013 - 12.2015
  • Processed payments and contracts on accounts.
  • Counseled debtors on payment options and arranged installment agreements.
  • Managed a high volume of inbound and outbound calls, achieving daily targets for contacts and commitments to pay.
  • Reduced delinquency rates for assigned accounts through persistent follow-up and effective communication.

Assistant Administrator, Activities, Caregiver

Flower Mound Assisted Living
05.2006 - 12.2012
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
  • Tracked expenses, processed invoices and completed other related accounting tasks.
  • Collaborated effectively with cross-functional teams to achieve shared objectives efficiently and within established deadlines.
  • Prepared comprehensive reports on various aspects of the organization''s operations, informing strategic decision-making processes at the executive level.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Child Center Staff

Lifetime Fitness Child Center
01.2005 - 07.2008


  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Provided emotional support and guidance to children during difficult times.
  • Read stories, sang songs and facilitated creative play.

Education

Bachelor of Arts - English Language And Literature

University of North Texas
Denton, TX
05.2012

Associate of Arts - Social Sciences

North Lake Community College
Irving
06.2010

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Office Administration
  • Quality Assurance
  • Relationship Building
  • Dedicated Team Player

Timeline

Cashier

Allsup's
07.2023 - 06.2024

Cashier Team Lead

Jason's Deli
04.2023 - 08.2023

Machine Operator

Syracuse Sausage Factory
06.2022 - 04.2023

Waitress

Olive Garden
05.2021 - 06.2022

Restaurant Waiter

Sake Hibachi
01.2020 - 05.2021

Restaurant Waiter

Cristina's Fine Mexican
01.2016 - 12.2019

Collections Representative

American Municipal Services
01.2013 - 12.2015

Assistant Administrator, Activities, Caregiver

Flower Mound Assisted Living
05.2006 - 12.2012

Child Center Staff

Lifetime Fitness Child Center
01.2005 - 07.2008

Bachelor of Arts - English Language And Literature

University of North Texas

Associate of Arts - Social Sciences

North Lake Community College

Similar Profiles

CREATE PROFILE
Haley Flom