Haley Foster
Eureka,CA
Summary
Proven leader and innovator, adept at driving high-quality standards and customer satisfaction at Round Table Pizza, Inc. Excelled in team management and problem-solving, enhancing service delivery and operational efficiency. Skilled in employee motivation and attention to detail, consistently achieving and surpassing company goals.
Overview
4
4
years of professional experience
Work History
Crew Member Team Leader
Round Table Pizza, Inc
08.2023 - Current
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
- Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
Catering Assistant
Fat Anne's Catering- Humboldt County Fair/Seasonal
08.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Coordinated closely with other staff members during events for smooth service delivery.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Offered excellent customer service, addressing client concerns promptly and professionally.
Catering Assistant
The Diver Bar and Grill- Holidays and Events
07.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
House and Pet Sitter
Self Employed- Holiday/Seasonal
05.2021 - Current
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
- Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
Insurance Claims Specialist
Teens and Families in Trouble
01.2021 - Current
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Maintained compliance with industry regulations and standards by staying current on relevant laws, policies, and best practices for handling insurance claims.
Education
Associate of Arts - General Education
Woodland Community College
Woodland, CA06.2025
High School Diploma -
Eureka Senior High School
Eureka, CA06.2024
Skills
- Employee Motivation
- Innovation and Creativity
- Problem-Solving
- Attention to Detail
- Workload balancing
- Team Management
Black belt- Seven Star Mantis Kung fu
Began training in Kung fu at age 4, black belt at age 8. Participated in martial arts tournaments and taught self defense in Community.
Timeline
Crew Member Team Leader
Round Table Pizza, Inc
08.2023 - Current
Catering Assistant
Fat Anne's Catering- Humboldt County Fair/Seasonal
08.2023 - Current
Catering Assistant
The Diver Bar and Grill- Holidays and Events
07.2023 - Current
House and Pet Sitter
Self Employed- Holiday/Seasonal
05.2021 - Current
Insurance Claims Specialist
Teens and Families in Trouble
01.2021 - Current
Associate of Arts - General Education
Woodland Community College
High School Diploma -
Eureka Senior High School
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