Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haley Galloway

Ash,NC

Summary

Highly motivated and committed Medical Assistant and CNA with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

Blue Ridge Health
12.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

CNA in Training/ CNA Got My License on 08/2022

Freshers Of Fairview Health Care
03.2021 - 01.2023
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided customized care according to individual health plan.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Worked alongside certified nursing assistants to check vitals and tend to patient needs.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Organized and managed patient charts and files.
  • Cleaned and sterilized medical instruments and disposed of contaminated supplies.
  • Provided informational resources to patients and families regarding treatments, guidelines and plans.
  • Maintained compliance with HIPAA and organizational privacy-protecting policies.
  • Answered phone- and Internet-based correspondences to address inquiries.
  • Offered nursing station clerical and data-entry assistance to streamline operations.
  • Assisted medical supply requisitioning to maintain inventory.
  • Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
  • Cared with empathy and compassion to build positive patient and family relationships.
  • Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
  • Escalated changes in patient behavior, condition and vital signs for prompt assessment.
  • Developed personalized patient care plans to improve health and well-being.
  • Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
  • Transported patients between medical appointments with professional, punctual service.
  • Distributed patient education materials to support condition and recovery understanding.

CNA

Mission Hospital
08.2022 - 12.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Sales Associate

Bath And Body Works, Limited Brands
06.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Junior Volunteer For Two Summers!

Mission Hospital
06.2017 - 08.2018
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
  • Adhered to policies and procedures to promote hospital mission and vision.
  • Complied with HIPAA standards to confidentially maintain patient medical information.

Education

No Degree - Biology

Wingate University
Wingate, NC

Associate of Applied Science - General Occupation Technology

Asheville Buncombe Technical Community College
Asheville, NC
05.2023

High School Diploma -

A.C Reynolds High School
Asheville, NC
06.2020

Skills

  • Using Plate Washers
  • Lab Equipment Calibration
  • Account Management
  • Obstetrics and Fetal Development Sonography
  • Patient Management
  • Sterile Procedures and Techniques
  • Assisting with Physical Exams
  • Administering Immunizations
  • Catheter Change and Preparation
  • Grooming and Bathing Assistance
  • Patient Oral Care
  • Medications Familiarity
  • Pipetting
  • Restocking Lab Supplies
  • Clinical Applications
  • Taking Vital Signs
  • Patient Feeding
  • Monitoring Patient Progress
  • Graphing Recordings on Incubators and Freezers
  • Patient Scheduling
  • Communicating with Patient Families
  • Direct Care
  • First Aid
  • Lab Equipment Operation

Certification

  • CNA - Certified Nurse Assistant
  • CCMA - Certified Clinical Medical Assistant
  • First Aid/CPR Certified

Timeline

Certified Clinical Medical Assistant

Blue Ridge Health
12.2022 - Current

CNA

Mission Hospital
08.2022 - 12.2022

Sales Associate

Bath And Body Works, Limited Brands
06.2021 - 02.2022

CNA in Training/ CNA Got My License on 08/2022

Freshers Of Fairview Health Care
03.2021 - 01.2023

Junior Volunteer For Two Summers!

Mission Hospital
06.2017 - 08.2018

No Degree - Biology

Wingate University

Associate of Applied Science - General Occupation Technology

Asheville Buncombe Technical Community College

High School Diploma -

A.C Reynolds High School

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Haley Galloway