Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Gates

Beaufort,SC

Summary

Dedicated professional with experience as a Funeral Director and Embalmer Apprentice at Copeland Funeral Service, skilled in compassionate communication and regulatory compliance. Proven ability to establish trust with clients while delivering exceptional service. Adept in restorative art and committed to enhancing the dignity and quality of care for individuals in sensitive situations.

Funeral service professional with extensive experience in managing funeral arrangements and providing compassionate support to grieving families. Known for strong focus on teamwork and achieving results in sensitive environment. Reliable and adaptable, skilled in grief counseling and logistical planning.

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.

Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.

Experienced with developing and implementing engaging activities to enrich residents' lives. Utilizes creative approaches to promote social interaction and emotional well-being. Knowledge of effective communication and organizational strategies to ensure successful program execution.

Overview

9
9
years of professional experience

Work History

Funeral Director and Embalmer Apprentice

Copeland Funeral Service
08.2021 - Current
  • Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.

Home Health Aide

Integrity Home Care
01.2021 - 07.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Temporary Office Assistant

Fripp Island Public Service District
08.2020 - 01.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Life Enrichment Assistant

Sprenger Health Care
01.2019 - 06.2020
  • Utilized effective time management skills to balance planning responsibilities alongside direct resident engagement in daily programming efforts.
  • Maintained necessary supplies inventory while adhering to budgetary constraints for optimal program execution.
  • Collaborated with interdisciplinary teams to develop personalized care plans for each resident''s unique needs.
  • Supported physical health through organizing exercise programs and encouraging participation in daily activities.
  • Provided necessary assistance during meal times or personal care routines when needed to ensure comprehensive support beyond scheduled activity programming.
  • Boosted social interaction among residents through facilitating group events and outings.
  • Encouraged creative expression through art, music, and writing workshops designed for various skill levels.

Server

Sake House
11.2016 - 05.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Associate of Science - Funeral Director

Piedmont Technical College
Greenwood, SC
05-2027

Skills

  • Compassionate communication
  • Pricing structures
  • OSHA regulations
  • Regulatory compliance
  • Customer response
  • Cremation services
  • Sales and marketing
  • Notary public
  • Empathetic
  • Restorative art

Timeline

Funeral Director and Embalmer Apprentice

Copeland Funeral Service
08.2021 - Current

Home Health Aide

Integrity Home Care
01.2021 - 07.2021

Temporary Office Assistant

Fripp Island Public Service District
08.2020 - 01.2021

Life Enrichment Assistant

Sprenger Health Care
01.2019 - 06.2020

Server

Sake House
11.2016 - 05.2018

Associate of Science - Funeral Director

Piedmont Technical College