Haley Genung
North Hollywood,CA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Swim Instructor
Water Wings Swim School
06.2024 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
Park Guest Ambassador - Trainer
Universal Studios Hollywood
02.2023 - Current
- Responsible for training new and current Team Members into the department, assisting with making sure all information gets covered in a timely manner within the training days, making sure all information is communicated and given out correctly, making sure all areas of the workplace are covered and acknowledged, making sure all needed materials are given within a timely manner
- Other skills used within the job role: being able to communicate to management on any updates or concerns, being able to take actions on any concerns needed, being able to use Microsoft word and Microsoft Excel
Park Guest Ambassador - Lead
Universal Studios Hollywood
11.2022 - Current
- Responsible for guest service, recovering and assisting with guest situations, creating and updating team rotations in a timely manner, communicating any updates throughout the day to my team, making sure all daily duties get completed before end of work shift
- Computer skills for this role include using: Microsoft word and Microsoft Excel
Retail - Wizarding World of Harry Potter
Universal Studios Hollywood
11.2021 - Current
- Responsible for guest service, assisting with restocking items in a timely manner, cash handling, and being able to multitask under certain conditions
Scare Actor
Universal Studios Hollywood
08.2023 - 10.2023
- Responsible for being 'show ready' in a character costume as well as mask/makeup, assisting in bringing a character to life in order to give guests coming through the attraction a frightening experience
Scare Actor
Universal Studios Hollywood
08.2022 - 10.2022
- Responsible for being 'show ready' in a character costume as well as mask/makeup, assisting in bringing a character to life in order to give guests coming through the attraction a frightening experience
Maze Host
Universal Studios Hollywood
08.2021 - 10.2021
- Responsible for guest service and crowd flow into the attraction, as well as maintaining hourly counts in a timely manner
- Accomplishments: Unanimous Best Maze Host of the Week - Week 4, Best Maze Host of the Year 2021 - The Curse of Pandora's Box
Hair and Makeup Assistant - Camp Hollywood
John D'Aquino Studios
07.2019 - 07.2019
- Responsible for assisting the Head of Hair and Makeup, stepping in and standing by on set to assist with hair and makeup touch ups
Education
Middle school and High school Education -
California Virtual Academy
San Joaquin, CA06.2020
Beauty Makeup -
Cinema Makeup School
Los Angeles, CA06.2019
Skills
- Leadership
- Trainer
- Customer service
- Guest services
- Communication skills
- Time management
- Problem Resolution
- Cash Handling
- Computer literacy
- Microsoft word
- Microsoft excel
- Swimming
- Cheerleading
- Photography
- Drawing
Activities
- Athletic Perfection Cheer - All Star Cheer and Tumbling, Tracy, CA, 01/01/09, 05/31/14, Level 4 - stunts and tumbling
- Ellis Aquatics Swim Team - Level 3 USA Swimming Club, Tracy, CA, 05/01/14, 02/28/17, Able to swim all swim strokes: butterfly, backstroke, breaststroke, freestyle in both short-course and long-course pools.
- Jason Lezak Swim Clinic, Tracy, CA, 06/01/15, 06/01/15
- Milk Life: Caitlin Leverenz Mother's Note, 02/01/16, 02/01/16, Background swimmer
- Welcome to LA28 - Advertisement for 2028 Olympics, 03/01/20, 03/01/20, Background swimmer
Certification
CPR / AED / First-Aid
Timeline
Swim Instructor
Water Wings Swim School
06.2024 - Current
Scare Actor
Universal Studios Hollywood
08.2023 - 10.2023
Park Guest Ambassador - Trainer
Universal Studios Hollywood
02.2023 - Current
Park Guest Ambassador - Lead
Universal Studios Hollywood
11.2022 - Current
Scare Actor
Universal Studios Hollywood
08.2022 - 10.2022
Retail - Wizarding World of Harry Potter
Universal Studios Hollywood
11.2021 - Current
Maze Host
Universal Studios Hollywood
08.2021 - 10.2021
Hair and Makeup Assistant - Camp Hollywood
John D'Aquino Studios
07.2019 - 07.2019
Middle school and High school Education -
California Virtual Academy
Beauty Makeup -
Cinema Makeup School
Similar Profiles
Adriana CarrickAdriana Carrick
Call Center Representative at Water Wings Swim SchoolCall Center Representative at Water Wings Swim School
Breanna GistBreanna Gist
Deck Supervisor at Water Wings Swim SchoolDeck Supervisor at Water Wings Swim School
Emma PetersEmma Peters
Customer Service Representative at Water Wings Swim SchoolCustomer Service Representative at Water Wings Swim School
Jordan YarakJordan Yarak
Receptionist at Water Wings Swim SchoolReceptionist at Water Wings Swim School
Maui HolcombMaui Holcomb
Owner/Supervising Sound Editor at Ear Candy SoundOwner/Supervising Sound Editor at Ear Candy Sound