Summary
Overview
Work History
Education
Skills
Timeline
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Haley Gilbert

Summerville,SC

Summary

Experienced with retail operations, including inventory management and customer service. Utilizes strong communication skills to assist customers effectively and enhance their shopping experience. Knowledge of sales techniques and retail best practices.

Overview

7
7
years of professional experience

Work History

Beauty Advisor

Sephora
03.2022 - 03.2025
  • Demonstrated expertise in color matching and skincare consultations to enhance a customers satisfaction and to drive sales
  • Helped contribute to a multi-million dollar company in meeting metrics and gaining loyalty from clients
  • Provided exceptional customer service, create positive client relationships through effective communication

Barista

Starbucks
12.2020 - 08.2021
  • Proficiently prepared high-quality beverages and food items while delivering outstanding customer service
  • Managed cashier operations, ensuring accuracy in transactions and performing opening and closing operations
  • Maintained inventory levels and upheld cleanliness standards in a fast-paced retail environment

Courtesy Clerk

Sprouts Farmers Market
09.2018 - 08.2019
  • Ensured a clean and organized store environment, assisting customers with inquiries and purchases
  • Provided comprehensive support across various departments, demonstrating flexibility and strong teamwork

Education

Bachelor's degree - Business

The University of Texas at Arlington
Arlington, TX
05.2024

Skills

  • Cleaning Experience
  • Organizational Skills
  • Customer Service
  • Commercial Cleaning
  • Produce Experience
  • Food Service
  • Custodial Experience
  • Coffee Experience
  • Barista Experience
  • Cash Handling
  • POS
  • Serving Experience (4 years)
  • Cashiering
  • Food Preparation
  • Food Safety
  • Retail Sales
  • Communication skills
  • Microsoft Office
  • Data Entry
  • Computer Skills
  • Microsoft Excel (2 years)
  • Microsoft Word
  • Guest Services
  • Time Management
  • English
  • Upselling
  • Sales
  • Customer service
  • Retail sales
  • Typing
  • Cash handling
  • Cash register
  • Organization and multitasking
  • Team collaboration
  • Flexibility and adaptability
  • Upselling strategies
  • Retail experience
  • Client relationship building
  • Attention to detail

Timeline

Beauty Advisor

Sephora
03.2022 - 03.2025

Barista

Starbucks
12.2020 - 08.2021

Courtesy Clerk

Sprouts Farmers Market
09.2018 - 08.2019

Bachelor's degree - Business

The University of Texas at Arlington

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Haley Gilbert