Summary
Overview
Work History
Education
Skills
Timeline
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Haley Giordano

Mount Laurel,New Jersey

Summary

Dynamic and dedicated professional with a strong background in customer service at Fleming's Prime Steakhouse & Wine Bar. Recognized for exceptional attention to detail and teamwork, I excel in multitasking and banquet coordination, ensuring a seamless dining experience. Committed to fostering positive guest interactions and enhancing team efficiency.

Overview

5
5
years of professional experience

Work History

Server Assistant

Fleming's Prime Steakhouse & Wine Bar
07.2024 - Current
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Assisted with dining room set up prior to and after service period.
  • Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
  • Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
  • Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.

Receptionist

Artistre Salon
01.2021 - 06.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Lenape High School
Galloway, NJ
06-2023

No Degree - Marketing

Stockton University
Galloway, NJ
05-2027

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Responsible and trustworthy
  • Customer service
  • Hospitality service expertise
  • Order management
  • Sales expertise
  • Memory retention
  • Banquet coordination
  • Multitasking and organization

Timeline

Server Assistant

Fleming's Prime Steakhouse & Wine Bar
07.2024 - Current

Receptionist

Artistre Salon
01.2021 - 06.2022

High School Diploma -

Lenape High School

No Degree - Marketing

Stockton University

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Haley Giordano