Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Givens

Burnet,TX

Summary

Detail-oriented medical assistant with hands-on experience gained through thorough training in a clinical setting. Skilled in supporting physicians and nurses with exams and procedures, taking vitals, and maintaining accurate electronic health records. Compassionate about building relationships with patients, ensuring comfort and understanding throughout the care process. Brings a strong work ethic, deep patient-centered values, and a proven ability to thrive in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Medical Assistant

Baylor Scott and White
02.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Record patient vital signs
  • Collect and prepare laboratory specimens
  • Administer medications as directed by a physician

Office Manager

First Class RV Repair
03.2024 - 02.2025
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Office Manager

MB2 Dental—Advanced Dental Care of Round Rock
12.2020 - 03.2024
  • Managed collections and receivables
  • Administered payroll and maintained proper documentation of employee personnel.
  • Ensured the doctor is credentialed with the correct insurance companies.
  • Maintained up to date Insurance verifications and claims
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Treatment/ Insurance Coordinator

Dr. Susan Henson
03.2019 - 12.2020
  • Submitted claims to insurance companies and clearinghouses.
  • Validated insurance and advised patients of benefits and coverage.
  • Efficiently managed collections and receivables, referrals process and billing to meet revenue goals.
  • Collected payments, processed receipts and informed policyholders of outstanding balances.

Administrative Assistant/Financial Coordinator

Daren W Evans, DDS
07.2017 - 03.2019
  • Coordinated travel arrangements, Airfare and Itinerary
  • Performed administrative and office duties by handling phone and email correspondence, ordering materials and bookkeeping.
  • Arranged documents for insurance claims.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.

Administrative Assistant/Receptionist

Buttercup Dental
02.2014 - 07.2017
  • Verified, updated and entered patient information into system.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.

Front Desk Receptionist

Austin Children's Dentistry
08.2012 - 12.2013
  • Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.
  • Ensured each Insurance was up to date including Medicaid patients
  • Hygiene Recall
  • Answered and managed incoming calls and emails.

Education

High school diploma -

Skills

  • HIPAA compliance
  • Professional bedside manner
  • Medical terminology knowledge
  • Patient-focused care
  • CPR
  • Specimens collection and processing
  • Sterilization techniques

Timeline

Medical Assistant

Baylor Scott and White
02.2025 - Current

Office Manager

First Class RV Repair
03.2024 - 02.2025

Office Manager

MB2 Dental—Advanced Dental Care of Round Rock
12.2020 - 03.2024

Treatment/ Insurance Coordinator

Dr. Susan Henson
03.2019 - 12.2020

Administrative Assistant/Financial Coordinator

Daren W Evans, DDS
07.2017 - 03.2019

Administrative Assistant/Receptionist

Buttercup Dental
02.2014 - 07.2017

Front Desk Receptionist

Austin Children's Dentistry
08.2012 - 12.2013

High school diploma -

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