Summary
Overview
Work History
Education
Skills
Timeline
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Haley Gribble

Rossville,PA

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed as a Receptionist/Tech at The Eye Group. Skilled in multitasking and maintaining a positive attitude under pressure, I excel in fast-paced environments, significantly improving client satisfaction and operational efficiency. Expert in time management and communication, adept at fostering teamwork and collaboration.

Overview

9
9
years of professional experience

Work History

Homemaker

Stay At Home Mom
09.2018 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.

Receptionist/Tech

The Eye Group
03.2018 - 09.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Performed prescreening for patients.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Organized, maintained and updated information in computer databases.

Cashier

Food City
03.2016 - 05.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

No Degree - Associate of Health Science

Temple College
Temple, TX
05.2028

High School Diploma -

Ringgold High School
Ringgold, GA
05.2017

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking
  • Excellent Communication
  • Calm Under Pressure

Timeline

Homemaker

Stay At Home Mom
09.2018 - 10.2024

Receptionist/Tech

The Eye Group
03.2018 - 09.2018

Cashier

Food City
03.2016 - 05.2017

No Degree - Associate of Health Science

Temple College

High School Diploma -

Ringgold High School

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Haley Gribble