Haley Hall
Charlestown,Indiana
Summary
General manager with over ten years of experience in restaurant operations. Expertise in budget planning and staff leadership, consistently achieving high levels of customer retention and satisfaction through effective marketing strategies.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
General Manager
Red Lobster
Clarksville, IN
01.2013 - Current
- Oversaw daily restaurant operations, ensuring efficient service flow and customer satisfaction.
- Managed restaurant operations to maintain a steady service flow.
- Developed marketing strategies that enhanced customer engagement and retention.
- Coordinated with kitchen staff to uphold high food quality standards, contributing to positive dining experiences.
- Ensured compliance with health and safety regulations throughout establishment.
- Implemented inventory control measures to optimize supply management.
- Fostered positive work environment that encouraged team collaboration.
- Analyzed financial reports to inform budgeting and resource allocation decisions.
Medical Assistant
Dr. Joseph Beaven M.D.
Charlestown, IN
08.2009 - 12.2011
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Operated x-ray and electrocardiogram (EKG) equipment for diagnostic testing.
- Collected, labeled, and stored laboratory specimens to ensure accurate testing results.
- Answered phones and scheduled appointments while greeting patients to enhance office efficiency and patient experience.
- Registered new patients into practice management software with accurate demographic information.
- Responded to patient callbacks and prescription refill requests efficiently.
- Changed dressings on wounds to prevent infection and monitor healing progress.
- Inspected equipment to ensure proper functionality before patient use.
Education
High School Diploma -
Henryville High School
Henryville, IN06-2010
Certificate of Technical Studies - Health Services
Prosser School of Technology
New Albany, IN06-2010
Skills
- Financial analysis and reporting
- Inventory management
- Marketing strategy development
- Restaurant operations
- Effective communication skills
- Time management techniques
- Leadership training
- Sales expertise
- Financial document oversight
- Employee development programs
- Staff leadership
- Schedule coordination
- Budgeting and cost control
- Project management skills
- Account management strategies
- Sales planning and execution
- Decision-making abilities
- Conflict resolution strategies
- Staff training and development
- Operational efficiency improvements
- Budget forecasting techniques
- Expense management strategies
- Budget planning expertise
- Microsoft Excel proficiency
- Operational reporting skills
- Organizational capabilities
Certification
CNA License
Accomplishments
Regional Training Ambassador
Timeline
General Manager
Red Lobster
01.2013 - Current
Medical Assistant
Dr. Joseph Beaven M.D.
08.2009 - 12.2011
High School Diploma -
Henryville High School
Certificate of Technical Studies - Health Services
Prosser School of Technology