Summary
Overview
Work History
Education
Skills
Timeline
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Haley Harvey

Tampa,FL

Summary

Highly skilled and detail-oriented Executive Assistant with a proven track record of providing comprehensive support to senior executives. Demonstrates exceptional organizational and multitasking abilities, ensuring smooth and efficient office operations. Committed to enhancing executive productivity and contributing to the overall success of the organization.

Overview

9
9
years of professional experience

Work History

Online Reseller

Self-Employed
03.2021 - 01.2024
  • Managed and operated an e-commerce business, leveraging platforms such as eBay, Amazon, Etsy, Shopify, etc.
  • Sourced and curated inventory, analyzing market trends and customer demand to optimize product selection.
  • Created and optimized product listings, including writing compelling descriptions, capturing high-quality images, and setting competitive pricing.
  • Provided excellent customer service, responding to inquiries, resolving issues, and ensuring customer satisfaction.
  • Managed order fulfillment, including processing orders, packaging items, and coordinating shipping logistics.

Executive Assistant

Bankers Financial Corporation
05.2017 - 03.2021
  • Provided comprehensive administrative support to the Chief Financial Officer (CFO), Vice President of Insurance, Director of Underwriting, and Chief Actuary.
  • Managed complex calendars, coordinated meetings, and scheduled appointments for multiple executives.
  • Processed and managed employee expense reports, reviewing submissions, verifying expenses, and processing reimbursements in a timely manner.
  • Organized and maintained confidential files and records, ensuring data accuracy and security.
  • Coordinated travel arrangements, including booking flights, accommodations, and transportation, and managed travel-related expenses
  • Assisted in the preparation of financial reports, insurance documents, underwriting proposals, and actuarial analyses.
  • Reviewed vendor invoices for accuracy, coding, and approval, and facilitated timely payments to maintain positive vendor relationships.
  • Managed special projects and performed ad hoc tasks as required by executives.

Administrative Support Specialist / Receptionist

Bankers Financial Corporation
11.2014 - 05.2017
  • Provided essential administrative support to the customer service team by conducting data entry, managing filing systems, and preparing documents.
  • Maintained customer records and documentation in the CRM system, ensuring accuracy and completeness of information.
  • Boosted team productivity by organizing workflow, assigning tasks, and monitoring performance.
  • Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
  • Acted as a backup receptionist, ensuring coverage for breaks, absences, and busy periods.
  • Supported new receptionist onboarding by providing training, guidance, and resources to help them acclimate to their role.

Education

Bachelor of Arts - Graphic Design

Southern New Hampshire University
Hooksett, NH
08.2026

Associate of Arts -

St. Petersburg College
Clearwater, FL
05.2018

Skills

  • Multitasking and Prioritization
  • Process Improvement and Critical Thinking
  • Meeting and Event Coordination
  • Team Collaboration and Client Relations
  • Adaptability and Flexibility
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat)
  • CRM Software (eg, Salesforce)

Timeline

Online Reseller

Self-Employed
03.2021 - 01.2024

Executive Assistant

Bankers Financial Corporation
05.2017 - 03.2021

Administrative Support Specialist / Receptionist

Bankers Financial Corporation
11.2014 - 05.2017

Bachelor of Arts - Graphic Design

Southern New Hampshire University

Associate of Arts -

St. Petersburg College

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Haley Harvey