- Mindfulness Practices
- Pilates
- Fashion and Style
- Personal Development and Self-Improvement
- Wine Tasting
- Graphic Design
- Interior Design
- Passionate about balancing physical health with mental and emotional wellness
- I like trying new recipes and food trends
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- Baking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Drawing and Painting
- Music
- Fashion
- Astrology
- Watching Movies and TV Shows
Haley Hayman
Phoenix,AZ
Summary
Compassionate mental health professional skilled in building rapport and effectively communicating with diverse clients. Expertise in tracking client progress and utilizing evidence-based practices, committed to ensuring confidentiality and fostering a safe therapeutic environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Licensed Mental Health Counselor
A Renewed Mindset
Mesa, AZ
05.2024 - Current
- Conducted individual therapy sessions to facilitate mental wellness and personal growth.
- Utilized evidence-based practices to address various mental health disorders effectively.
- Developed personalized treatment plans based on client assessments and therapeutic goals.
- Encouraged increased self-awareness among clients by incorporating mindfulness practices into therapy sessions.
- Tailored therapeutic approaches according to each client''s specific needs, resulting in more effective interventions during sessions.
- Established rapport with diverse clientele by demonstrating empathy, active listening, and cultural competence in counseling sessions.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Assisted clients in setting realistic goals and developing actionable steps toward achieving personal growth and improved mental health.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Prepared reports to summarize clients' mental health status and treatment progress.
Seasonal Server
Andaz Hyatt
Scottsdale, AZ
04.2024 - 08.2024
- Provided exceptional customer service in high-pressure dining environment by anticipating guest needs and monitoring satisfaction throughout their visit.
- Demonstrated knowledge of menu items and ingredients, enabling accurate communication with guests regarding dietary restrictions or preferences.
- Built rapport with guests, leading to repeat business and positive word-of-mouth referrals.
- Balanced multiple tasks simultaneously, ensuring seamless service during busy periods.
- Provided exceptional customer service in high-pressure dining environment.
- Assisted in inventory management, ensuring availability of essential supplies for seamless operations.
- Resolved guest complaints promptly, maintaining positive dining experiences and loyalty.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Fine Dining Server
Tarbell's Restaurant
Phoenix, AZ
06.2023 - 04.2024
- Delivered exceptional customer service in high-pressure dining environment by providing exceptional fine dining service and anticipating guests' needs.
- Managed multiple tables simultaneously while maintaining attention to detail and guest satisfaction.
- Personalized service for regular guests by remembering their preferences and special occasions, fostering loyal customer base.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Maximized upselling opportunities by showcasing extensive knowledge of menu items and promoting daily specials or premium menu items without being overtly salesdriven.
- Conducted daily inventory checks to prevent shortages of essential dining and kitchen supplies.
- Delivered exceptional customer service in high-pressure dining environment.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Maintained cleanliness and organization of server station and dining area, adhering to health and safety standards.
Education
Master of Science - Clinical Mental Health Counseling
Walden University
Minneapolis, MN01.2024
Bachelor of Science - Kinesiology & Health Promotion
University of Kentucky
Lexington, KY05.2017
Skills
- Individual counseling
- Business management
- Building rapport
- Confidentiality
- Adept at conflict resolution
- Communication skills
- Tracking client progress
- Clinical documentation mastery
- Strong communication skills
- Detail-oriented
- Exceptional customer service
- Luxury experience management
- Upselling skills
- Advanced wine knowledge
- Fine dining experience
- Transaction processing
- Adaptive learning
- Relationship building
- Personal grooming standards
- Patience and empathy
- Food allergy awareness
- Warm and friendly
- Adaptable and flexible
- Decision-making
- Conflict and complaint resolution
- Team player
- Problem-solving
- Time management
- Multitasking
- Reliability
- Work Planning and Prioritization
- Strategic Decision-making
- Quality assurance
- Financial management
- Negotiation and persuasion
- Policies and procedures development
- Trends analysis
- Regulatory compliance
- Scheduling
- Records organization and management
- Administrative management
- Process improvements
- Calendar management
- Reliability and punctuality
- Money handling
- Product knowledge
- Professional appearance
- Phone etiquette
- Customer needs assessment
- Interpersonal and written communication
- Display setup
- Product recommendations
- Trend awareness
- Suggestive selling
- Fashion sense
- Dispute mediation
- Calm demeanor
- Honest and dependable
- Aesthetic sense
- Creative thinking
Interests
Timeline
Licensed Mental Health Counselor
A Renewed Mindset
05.2024 - Current
Seasonal Server
Andaz Hyatt
04.2024 - 08.2024
Fine Dining Server
Tarbell's Restaurant
06.2023 - 04.2024
Master of Science - Clinical Mental Health Counseling
Walden University
Bachelor of Science - Kinesiology & Health Promotion
University of Kentucky
About Me
Analytical | Creative | Relational | Organized | Calm under pressure | Values-driven