Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Hayter

Saint Joseph,MO

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

As a proactive manager I have demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. I am well-organized in optimizing coverage to meet operational demands.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

11
11
years of professional experience

Work History

Personal Banker/Assistant Manager II

Academy Bank
St Joseph, MO
03.2017 - Current

Started out as a Personal Banker I, after my one year review I scored a far exceeds on my matrix and was the only banker to get promoted to personal banker II and get a raise! The following year an opportunity to become the assistant manger at my branch came along and I was promoted again! I have been a manager since October 2018. Every year we have a review and I have always reached that far exceeds. I have many responsibilities. I have my own personal goals to reach but also making sure we reach our goals as a team. I am in charge of making sure the branch runs smoothly while my manager is out. When we are there together we work together and if there is an area that needs work, we come together and figure out what we can do different so we can be better! I take care of CD and IRA clients. I am also NMLS certified to do HELOC loans. I have done inside and outside marketing. Sales is my number one focus. Accounts, Secured cards, and loans.

Server

54th Street Grill & Bar
St Joseph, MO
01.2016 - 03.2017

Server

Rib Crib
St Joseph, MO
03.2015 - 09.2015

Host/Server

Whiskey Creek
St Joseph, MO
10.2013 - 01.2015

Started as a host since I wasn't old enough to serve yet. When I turned 18 I wanted to move up. I picked up all the extra shifts I could. I was the most experienced host and I had trained all new hosts and then I finally moved to server.

Education

High School Diploma -

Central High School
St Joseph, MO
05.2014

Skills

  • Verbal and Written Communication
  • Account Performance Reviews
  • Client Interviews
  • Client Recruiting and Retention
  • Portfolio Management
  • Critical Thinking
  • Cash Management Strategies
  • Microsoft Excel
  • Customer Expectations Management
  • Cash Flow Management
  • Attention to Detail
  • Staff Management
  • Sales and marketing
  • Coaching and mentoring

Timeline

Personal Banker/Assistant Manager II

Academy Bank
03.2017 - Current

Server

54th Street Grill & Bar
01.2016 - 03.2017

Server

Rib Crib
03.2015 - 09.2015

Host/Server

Whiskey Creek
10.2013 - 01.2015

High School Diploma -

Central High School
Haley Hayter