Haley Hebert
Denham Springs,La
Summary
Detail-oriented and adaptable professional with a background in management and customer service, seeking an opportunity as an Emergency Management Specialist (Recovery) with FEMA's Louisiana Recovery Office in Baton Rouge. Eager to leverage my strong leadership, communication, and problem-solving skills to support disaster recovery efforts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Apparel Team Associate
Walmart
04.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Medical Receptionist
Hart Primary Care
07.2021 - 04.2022
- Greeted patients and visitors with a friendly demeanor, answered phones, and scheduled appointments, demonstrating effective communication skills.
- Managed patient records and updated electronic health records (EHR) accurately, contributing to the efficient flow of patients.
- Handled billing inquiries and co-payments, resolving patient concerns with professionalism, while adhering to strict HIPAA guidelines to protect patient privacy.
Manager
Cou-yon’s Cajun BBQ
04.2020 - 11.2020
- Demonstrated strong leadership by supervising and training a diverse team of cooks, servers, and cashiers, ensuring smooth daily operations.
- Implemented and maintained food safety protocols, contributing to a clean and organized work environment.
- Utilized excellent customer service skills to gather feedback and make menu adjustments, resulting in improved customer satisfaction and increased sales.
- Worked here in June 2009 until December 2012.
Sales Representative
Verizon Wireless
10.2017 - 03.2020
- Provide exceptional customer service and sales support to personal and business accounts, including identifying customer needs, recommending solutions, and meeting or exceeding sales targets.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Conducted weekly and monthly inventory audits, working collaboratively with store management to ensure accurate inventory levels and timely replenishment.
Education
Associate of Science - Science
Baton Rouge Community College
Baton Rouge, La07.2023
Skills
- Team Communication, Collaboration and Oversight
- Strong Leadership and Team Management
- Excellent Communication and Interpersonal Skills
- Customer Service Excellence
- Problem-Solving and Critical Thinking
- Organizational and Time Management Abilities
- Attention to Detail and Accuracy
- Adaptability and Learning Agility
- Compassionate Care
- Team Oversight
- Medical Terminology
Certification
- Basic Life Support Training - September 2023 - September 2025
Timeline
Apparel Team Associate
Walmart
04.2022 - Current
Medical Receptionist
Hart Primary Care
07.2021 - 04.2022
Manager
Cou-yon’s Cajun BBQ
04.2020 - 11.2020
Sales Representative
Verizon Wireless
10.2017 - 03.2020
Associate of Science - Science
Baton Rouge Community College
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