Haley Heim-Thompson
Burleson
Summary
Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support goals.
Overview
10
10
years of professional experience
Work History
Shipping and Printing
This-n-That Blanks
Burleson
06.2025 - Current
- Identified customer needs to enhance satisfaction and service delivery.
- Coordinated shipping schedules to achieve on-time delivery of goods.
- Processed shipping orders using logistics software for efficient tracking.
- Monitored printing process to maintain high color accuracy and quality standards.
- Conducted routine maintenance on printing equipment.
- Monitored ink levels and replenished supply.
- Created job orders to meet customer specifications.
Donations,Social Media,Childcare, Customer Service
Burleson Foster Closet-Pathway Church
Burleson
01.2018 - Current
- Addressed customer inquiries via phone, ensuring timely and effective resolutions.
- Maintained detailed records of customer interactions to support service improvements.
- Developed strong customer relationships to encourage repeat business.
- Responded promptly to donor inquiries via email or telephone.
- Oversaw social media accounts to enhance community engagement and promote services.
- Cultivated positive relationships with children, fostering trust and security.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Communicated effectively with parents-guardians regarding child's development and needs.
Shipping, Receiving, and Inventory
Loeffler Supply
Burleson
01.2016 - Current
- Coordinated shipping activities with carriers, ensuring on-time deliveries to meet customer expectations.
- Oversaw shipping and receiving processes for inventory and supplies, maintaining accurate records and compliance.
- Followed established procedures to receive new shipments from vendors.
- Prepared shipping documents including labels and invoices for shipped orders.
- Managed materials inventory to align with operational requirements and support seamless workflow.
- Organized and managed inventory.
Education
Associate of Arts - Criminal Justice
Hill College
Cleburne, TX05-2024
Skills
- Shipping and Receiving
- Inventory management
- Customer service
- Clerical support
- Attention to detail
- Time management
- Effective communication
- Social media management
- Childcare
Languages
English
Professional
Affiliations
Annual Childcare Coordinator for Nutcracker Performances
-Coordinate costumes with the correct child per their performance order
-Change children from one costume to the next and ensure all pieces are pinned and ready for the stage
-Create a safe environment for the children during their performance breaks
-Ensure all children are accounted for and are signed out with their proper adult/guardian
-Coordinate costumes with the correct child per their performance order
-Change children from one costume to the next and ensure all pieces are pinned and ready for the stage
-Create a safe environment for the children during their performance breaks
-Ensure all children are accounted for and are signed out with their proper adult/guardian
Timeline
Shipping and Printing
This-n-That Blanks
06.2025 - Current
Donations,Social Media,Childcare, Customer Service
Burleson Foster Closet-Pathway Church
01.2018 - Current
Shipping, Receiving, and Inventory
Loeffler Supply
01.2016 - Current
Associate of Arts - Criminal Justice
Hill College