Haley Henderson
Shelbyville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional skilled in handling multiple projects. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Accounts Payable Invoice Administrator
Contract Management Services
Murfreesboro, TN
02.2019 - Current
- Collected, validated, and distributed information to employees.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Entered invoices requiring payment.
- Input financial data and produced reports using Quickbooks.
- Run invoicing reports, prepare invoice batches and input them in the accounts payable module of the financial information system.
- Enters, reviews, and updates all cycle billing, codes, and account information.
Store Manager
Unionville Deli
Unionville, TN
02.2018 - 01.2019
- Maximized sales through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Upheld standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
Manager
Dairy Queen Grill & Chill
Shelbyville, TN
01.2017 - 12.2017
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
GED -
Community High School
Unionville, TNSkills
- Customer Service
- Office Administration
- Employee Supervision
- Supplies Ordering
- Staff Management
- Information Management
- Administrative Support
- Decision-Making
- Recordkeeping and File Management
- Bookkeeping
- Attention to Detail
- Work Planning and Prioritization
- Personable and Approachable
- Team Building
- Technical Support
- Multi-Line Phone Systems
- Mail Handling
- Documentation and Reporting
- Accounts Payable / Invoice Coding
- Accounts receivable and payable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Accounts Payable Invoice Administrator
Contract Management Services
02.2019 - Current
Store Manager
Unionville Deli
02.2018 - 01.2019
Manager
Dairy Queen Grill & Chill
01.2017 - 12.2017
GED -
Community High School
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