Summary
Overview
Work History
Education
Skills
Timeline
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Haley Herring

Orange

Summary

Dedicated professional with a strong background in customer service and cleaning, notably at Tripp’s Magic Clean, where I enhanced client satisfaction through meticulous attention to detail and proactive problem-solving. Proven ability to manage time effectively while maintaining a clean and organized environment, ensuring high-quality service and fostering lasting client relationships.

Overview

14
14
years of professional experience

Work History

Home Cleaner

Tripp’s Magic Clean
04.2023 - Current
  • Increased repeat business by establishing trust and rapport with clients through consistent high-quality work.
  • Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
  • Proactively identified maintenance issues during cleaning tasks, notifying clients of potential problems before they escalated.
  • Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.
  • Demonstrated flexibility in accommodating last-minute schedule changes, ensuring continued client satisfaction despite unexpected disruptions.
  • Contributed to a positive first impression for guests by maintaining pristine common areas in client homes.
  • Assisted clients with organizing personal belongings, resulting in a more functional living space.
  • Supported clients during life transitions such as moving or downsizing by providing customized cleaning solutions based on their needs.
  • Handled sensitive items with care, respecting the privacy of clients while completing assigned tasks diligently.
  • Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preferences.
  • Conducted initial consultations with prospective clients to understand their unique requirements for personalized service delivery.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Washed and put away kitchen dishes, utensils and glassware.

Inventory Management Specialist

Walmart
04.2014 - 08.2015
  • Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
  • Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Facilitated smooth transitions during mergers or acquisitions by managing integration efforts related to inventory control processes and systems.

Stock Associate

Bath & Body Works
11.2014 - 12.2014
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintained effective team member communication.
  • Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
  • Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.

Sales Associate

Bath & Body Works
10.2011 - 05.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Associates Of Arts - Art Edication

North Central Texas College
Corinth, TX

Highschool Diploma -

Bridge City Highschool
Bridge City, TX
2011

Skills

  • Bathroom sanitation
  • Kitchen cleaning
  • Deep cleaning expertise
  • Dusting techniques
  • Customer service
  • Multitasking and organization
  • Cleaning and organizing
  • Customer service-focused
  • Detail-oriented
  • Friendly, positive attitude
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Organization and time management

Timeline

Home Cleaner

Tripp’s Magic Clean
04.2023 - Current

Stock Associate

Bath & Body Works
11.2014 - 12.2014

Inventory Management Specialist

Walmart
04.2014 - 08.2015

Sales Associate

Bath & Body Works
10.2011 - 05.2014

Associates Of Arts - Art Edication

North Central Texas College

Highschool Diploma -

Bridge City Highschool

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Haley Herring