Haley Higgins
O'Fallon,MO
Summary
. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Office Manager
Metro Plumbing
07.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Early Preschool Teacher
Primrose School
10.2022 - 07.2024
- Plans and prepares classroom setting
- Oversees safety and educational programs
- Supervises children in the classroom
- Provides a supportive environment in which children can learn and practice appropriate and acceptable individual and group behaviors
- Communicate daily with parents/caregivers to make sure they understand their child's successes as well as areas of needed improvement
HR Expert
Target
01.2021 - 06.2022
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures
- Regularly updated HR databases to reflect employee information, changes in benefits and other details
- Supervised onboarding process for newly hired employees, including distribution of all paperwork
- Completed reports and employment forms
- Built and developed lasting relationships with employees, peers, upper management and outside vendors
- Brainstormed with other human resource personnel to determine ways to recruit top talent
- Provided recruiting activity reports to management utilizing industry-specific software and guidelines
- Created and implemented highly effective and individualized human resource solutions for clients
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health
Medical Assistant
Boonslick Medical Group
11.2019 - 01.2021
- Performed preliminary physical tests to accurately record results in patient history summary
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Scheduled appointments for patients via phone and in person
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures and physician's instructions
- Organized charts, documents and supplies to maintain team productivity
- Contacted pharmacies to submit and refill patients' prescriptions
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
- Labeled and completed lab requisitions using ICD and CPT coding
Education
Medical Assistant -
Midwest Institute
Earth City, MO10.2024
Skills
- Customer Service
- Organizational Skills
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Payroll Processing
- Relationship Building
- Scheduling
- Human Resources
Timeline
Office Manager
Metro Plumbing
07.2024 - Current
Early Preschool Teacher
Primrose School
10.2022 - 07.2024
HR Expert
Target
01.2021 - 06.2022
Medical Assistant
Boonslick Medical Group
11.2019 - 01.2021
Medical Assistant -
Midwest Institute
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