Haley Hinton

• Coordinated move-in and move-out procedures including inspections and cleaning services.
• Created leasing contracts, collected rent payments, and maintained tenant records.
• Ensured compliance with all applicable laws related to fair housing practices.
• Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
• Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
• Prepared monthly financial reports for review by the property manager.
• Managed monthly renewals and followed up with the tenants on a regular basis.
• Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

• Coordinated move-in and move-out procedures including inspections and cleaning services.
• Ensured that all paperwork was completed correctly prior to signing leases.
• Created leasing contracts, collected rent payments, and maintained tenant records.
• Ensured compliance with all applicable laws related to fair housing practices.
• Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
• Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
• Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

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• Conducted market research to determine competitive rental rates for available units.
• Followed up with potential tenants after viewings to ensure their satisfaction with the unit features.
• Processed tenant move-ins by collecting deposits, signing leases, and providing orientation materials.
• Assisted customers in completing rental applications and verifying qualifications.
• Responded to customer inquiries about leasing options via phone, email, or in-person visits.
• Provided excellent customer service to both current tenants and prospective renters throughout the leasing process.

• Maintained customer files in an organized manner to ensure accurate tracking of loans.
• Analyzed financial information provided by applicants in order to determine eligibility for specific types of loans.
• Answered questions regarding loan status and process from customers, real estate agents, title companies.
• Assisted loan officers with the preparation of loan documents and closing packages.