Haley Holding
Administrative Assistant
Casselberry,FL
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
Florida Pure Water Solutions
Longwood, FL
05.2022 - Current
- Proficient use of the CRM platform Thryv to manage new and existing clients, social media management and payment collections.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Planned and organized activities, details and logistics for brand appearance events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Offered technical support and troubleshot issues to enhance office productivity.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Scheduled office meetings and client appointments for staff teams.
- Worked with clients to address and respond to client and partnership management issues.
Contact Specialist for Johns Hopkins University
Wiley Education Services
Maitland, FL
02.2020 - 05.2022
- Supported students through admissions process by answering questions and assisting with forms.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.
- Attracted and recruited students by communicating college admissions information via phone and email.
- Explained admissions procedures and courses offered to potential students.
- Conducted interviews with participants to assess eligibility.
Service Receptionist
Fields Auto Group
Sanford, FL
12.2018 - 02.2020
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- scanned all copy's of vehicle service history.
- Managed our rental vehicle fleet using the software TSD Loaner.
- check service customers into and out of vehicle rental cars.
Education
Bachelor of Arts - Business Management
Seminole State College of Florida
Sanford, FL 01.2020 - Current
Skills
Office administration
Scheduling
Staff Management
Records management
Multi-line phone proficiency
Customer and client relations
Filing and data archiving
Promotional advertising
Vendor and contract negotiations
Event sales
Accomplishments
I am a multiple time awardee for my colleges deans list.
Affiliations
- Johns hopkins University Bloomberg School of Public Health
- Johns Hopkins University Carey Business School
- Johns Hopkins University Advanced Academic Programs
Timeline
Administrative Assistant
Florida Pure Water Solutions
05.2022 - Current
Contact Specialist for Johns Hopkins University
Wiley Education Services
02.2020 - 05.2022
Bachelor of Arts - Business Management
Seminole State College of Florida
01.2020 - Current
Service Receptionist
Fields Auto Group
12.2018 - 02.2020