Haley Homan
Lincoln,CA
Summary
Dynamic Corporate Event Planner with eight years of Sales and Event Planning experience looking to be challenged in a role with familiar design and client/vendor practice. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Global Business Account Manager
360 Destination Group, DMC
11.2021 - Current
- Increase client satisfaction by building strong relationships and addressing their needs promptly
- Manage a diverse portfolio of accounts, ensuring timely communication and effective problem resolution
- Collaborate with sales team to identify potential upsell opportunities and expand client base
- Provide continuous service to clients from program inception through completion, attending site inspections, pre-convention meetings and maintaining visible presence when needed throughout program operations
- Establish clear communication channels between clients and internal teams, ensuring seamless project execution
- Manage team of Design Managers and provide guidance and support as needed to generate creative content for proposals and client facing sales/marketing content
Events Destination Management Coordinator
Isagenix International
06.2020 - 11.2021
- Coordinated up to 20 corporate domestic and international training and incentive events, ranging from 25-15K attendees, annually, including procurement, air and ground travel, lodging, catering, meeting space, design, activities, special touches, communication, budgeting and forecasting
- Headed design elements for in-person and virtual events by working closely with relative partners, suppliers and team members and create diagrams of event space as needed
- Implemented and executed virtual events by coordinating tasks, timeline, air and ground travel for trainers and filming, securing hotels and tracking budget
- Increased efficiency by streamlining coordination processes and implementing new organizational systems
- Continuously sought new venues domestically and internationally by reaching out to suppliers for quotes, virtual/in-person site visit, managing cost estimates and updating in database
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights
Account Executive
Southwest Conference Planners, DMC
12.2017 - 04.2020
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients through proposal drafting, contract development and effective communication
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication
- Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts
- Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts
- Created sales strategies to promote program offerings and motivate larger deals
- Collaborated with multiple outside vendors to ensure accuracy of selected items and seamless execution of event
- Consistently researched new venues, restaurants, décor and event ideas to contribute to the creative process of proposing program concepts
Event Coordinator
AZA Events, DMC
11.2016 - 11.2017
- Fostered strong relationships with new and existing clients informing them successfully about the endless possibilities our destination has to offer
- Enhanced attendee experience by meticulously planning and executing event logistics
- Streamlined registration processes for increased efficiency and reduced waiting times
- Organized event logistics, such as scheduling, budget development and management, staffing and communicating with clients related to their event needs while mitigating any service issues
- Communicated event timelines to stakeholders for on-time event execution
- Negotiated contracts for certain budgets and negotiated rates with vendors
Event Planner
Goosebump Marketing & Events
09.2016 - 11.2016
- Inputted information from customer calls and onsite service visits into the company's system using Salesforce
- Actively sought and maintained relationships with exhibitors and sponsors
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors
- Created communication strategies to meet client objectives
- Proactively identified and solved complex problems impacting operations management and business direction
- Aligned all visual design and brand messaging elements to ensure consistency across all marketing platforms
Special Events And Marketing Intern
Ryan House
01.2015 - 05.2015
- Supported sales team by creating eye-catching promotional materials for client presentations
- Boosted brand awareness by developing creative marketing strategies and campaigns
- Connected with local companies to obtain sponsorships and donations
- Answered email and social media messages according to prescribed policies
- Assisted in the planning and execution of successful product launch events
Special Event Intern
Roseville Chamber of Commerce
05.2014 - 08.2014
- Organized venues, budgets, guest lists, catering and event timelines
- Designed contracts, collected fees and booked venues for events
- Supported the development of detailed event budgets, ensuring cost-effective planning and execution
- Coordinated with vendors to secure high-quality products and services for successful events
- Assisted in increasing event attendance through targeted marketing strategies and social media promotion
Education
Study Abroad Program - Business Management
American University of Rome
Rome, ItalyBachelor of Arts - Business Communication
Arizona State University
01.2015
Skills
- Revenue generation/sales
- Budget development
- Business operations
- Client-focused
- Conflict resolution
- Planning and execution
- Account management
- Customer Service
- Concept development
- Contract Negotiation
- Sales Analysis
- Account Management
Certification
International Business
Special Event Management
Timeline
Global Business Account Manager
360 Destination Group, DMC
11.2021 - Current
Events Destination Management Coordinator
Isagenix International
06.2020 - 11.2021
Account Executive
Southwest Conference Planners, DMC
12.2017 - 04.2020
Event Coordinator
AZA Events, DMC
11.2016 - 11.2017
Event Planner
Goosebump Marketing & Events
09.2016 - 11.2016
Special Events And Marketing Intern
Ryan House
01.2015 - 05.2015
Special Event Intern
Roseville Chamber of Commerce
05.2014 - 08.2014
Study Abroad Program - Business Management
American University of Rome
Bachelor of Arts - Business Communication
Arizona State University
International Business
Special Event Management
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