Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

HALEY HOWZE

Oklahoma City

Summary

Hardworking professional with experience in talent acquisition, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

6
6
years of professional experience
1
1
Certification

Work History

MEDICAL ASSISTANT / OFFICE MANAGER

VENTURIS CLINIC / ALPHA MEN'S CLINIC
07.2024 - Current
  • - Schedule patients and manage daily appointment calendar.
  • - Set up exam and procedure rooms for patient visits.
  • - Perform phlebotomy and prepare/administer injections.
  • - Verify insurance eligibility and benefits.
  • - Communicate with providers and attorneys regarding referrals and auto accidents.
  • - Track and process multi-thousand-dollar patient payment plans.

SENIOR TALENT ACQUISITION SPECIALIST

AUTOPILOT RECRUITING
10.2022 - 07.2024
  • - Reviewed employment applications and evaluated qualifications of applicants using CareerPlug candidate tracking system.
  • - Coordinated phone interviews using Calendly scheduling software, communicating with candidates via phone, email, and text message to arrange interviews.
  • - Conducted initial interviews to assess candidate qualifications and fit, utilizing active listening techniques to accurately record detailed responses.
  • - Maintained accurate records in applicant tracking system, documenting interview notes and candidate status changes.
  • - Collaborated with Human Resources on orientation programs to facilitate quick acclimation of newly hired personnel.
  • - Developed and implemented comprehensive recruitment strategies to attract qualified candidates.
  • - Established and maintained relationships with hiring managers, ensuring alignment with role requirements and compliance with employment laws.
  • - Utilized job boards, social media, and other channels for candidate sourcing and recruitment.
  • - Met or exceeded key performance indicators set by management, conducting regular recruitment reports for senior management review.
  • - Analyzed applicant flow data to forecast future recruitment needs and make proactive decisions.
  • - Ensured confidentiality of sensitive information and maintained client progress in JIRA CRM system.

AIRFIELD MARSHALL

SAP CONSTRUCTION LTD
10.2020 - 09.2022
  • - Supervised infrastructure projects for three Royal Air Force Bases operated by the United States Air Force in England including flight line safety, road fixtures, general housing projects, and building maintenance.
  • - Ensured the safety of 8,600 military members, their families, DOD contractors, and civilian employees by sponsoring foreign contractors and supervising them for the entirety of their projects.
  • - Supervised contractors in various specialties including HVAC, gas, building inspections, concrete/asphalt, information technology and civil engineering.
  • - Obtained and maintained an airfield driving license where I would escort contractors on active military flight lines, ensuring the safety of myself, the contractors, the military personnel, and the multi-million dollar military aircraft while maintaining communication with air traffic control at all times.

RESTAURANT HOSTESS

FIREBIRDS WOOD FIRED GRILL
05.2020 - 10.2020
  • - Greeted patrons and coordinated table assignments to meet party preferences and requests.
  • - Adhered to sanitation and safety control policies to protect establishment and patrons.
  • - Helped bus tables and ran food patrons during high volume periods.
  • - Helped FOH team members, maintaining positive working relationships.
  • - Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
  • - Communicated with tact and diplomacy to resolve guest dissatisfaction.
  • - Informed guests of food and drink specials, fostering smooth handoff to service staff.
  • - Supported servers and bussers through high-volume shifts with food running and table clearing.
  • - Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment.
  • - Answered phone calls to take reservations and address guest questions and concerns.
  • - Engaged with guests to maximize satisfaction with food and service.
  • - Closed out podium at end of shift and maintained order and organization.

SALES ASSOCIATE

SAYRE'S EDEN BOUTIQUE
01.2020 - 10.2020
  • - Operated cash register and POS to process sales transactions and handle payments.
  • - Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • - Performed cleaning tasks, keeping store neat and organized.
  • - Introduced promotions and sale opportunities, enticing customers.
  • - Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
  • - Liaised with management to communicate customer feedback and recommendations.
  • - Followed checklist to complete retail store opening and closing activities.
  • - Drove sales through customer relationship building and suggestive selling techniques.
  • - Built and established strong relationships with customers, enabling long-term partnerships.
  • - Responded promptly to customer queries to increase overall satisfaction.

CARHOP SERVER

SONIC DRIVE-IN
02.2019 - 12.2019
  • - Informed customers of daily specials.
  • - Notified kitchen personnel of shortages and special orders.
  • - Performed personnel activities such as supervising and training employees.
  • - Accepted payment from customers and made change as necessary.
  • - Balanced receipts and payments in cash registers.
  • - Brewed coffee and tea and filled containers with requested beverages.
  • - Communicated with customers regarding orders, comments and complaints.
  • - Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary.

Education

Bachelor of Arts (B.A.) - Counterterrorism Studies

American Military University
Charlestown, WV
06.2027

High School Diploma - undefined

Carl Albert High School
Midwest City, Oklahoma
05.2021

Skills

  • Voice Communications
  • Safety Procedures
  • Scheduled Maintenance
  • Customer Satisfaction
  • Time Management
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Effective Multitasking
  • Employee Training and Supervision
  • Social Media Platforms
  • Talent Acquisition Strategies
  • Building Partnerships
  • Pre-Screening and Qualifying
  • Interviewing and Prescreening
  • Onboarding Support
  • Applicant Screening

Certification

  • Certified Phlebotomy Technician
  • Oklahoma Notary Public | Expiration: March 2029

Awards

- Salutatorian of Graduating Class, - Member of National Honor Society

Timeline

MEDICAL ASSISTANT / OFFICE MANAGER

VENTURIS CLINIC / ALPHA MEN'S CLINIC
07.2024 - Current

SENIOR TALENT ACQUISITION SPECIALIST

AUTOPILOT RECRUITING
10.2022 - 07.2024

AIRFIELD MARSHALL

SAP CONSTRUCTION LTD
10.2020 - 09.2022

RESTAURANT HOSTESS

FIREBIRDS WOOD FIRED GRILL
05.2020 - 10.2020

SALES ASSOCIATE

SAYRE'S EDEN BOUTIQUE
01.2020 - 10.2020

CARHOP SERVER

SONIC DRIVE-IN
02.2019 - 12.2019

High School Diploma - undefined

Carl Albert High School

Bachelor of Arts (B.A.) - Counterterrorism Studies

American Military University

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