Haley Hull
Sarasota,FL
Summary
Proven Server with a track record of enhancing customer satisfaction at EDITION Hotels through exceptional service and hospitality expertise. Skilled in multitasking and maintaining high-quality standards in fast-paced environments. Demonstrates strong work ethic and guest engagement, significantly improving dining experiences. Expert in safe food handling and suggestive selling, contributing to positive customer relationships and increased sales.
Overview
6
6
years of professional experience
Work History
Server
EDITION Hotels
12.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Main Course
06.2021 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Capital Grille
03.2019 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
High School Diploma -
Riverview High School
Sarasota, FL05.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Food running
- High volume dining
- Sales expertise
- Order accuracy
- Quality control
- Suggestive selling
- Daily specials memorization
Timeline
Server
EDITION Hotels
12.2022 - 09.2024
Server
Main Course
06.2021 - 12.2023
Server
Capital Grille
03.2019 - 05.2021
High School Diploma -
Riverview High School
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