Haley Hunsaker

• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sterilized rooms and prepped equipment and instruments for Number procedures daily.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
• Explained treatment procedures and instructed patients on home care guidelines.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Prepared patient x-rays and images for dentist review.
• Took dental images following strict patient protection rules, applying lead aprons.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
• Educated patients on proper oral hygiene techniques, promoting long-term dental health.
• Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
• Contributed to office organization by maintaining accurate patient records and updating files regularly.
• Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
• Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
• Collaborated with the dental team to develop customized treatment plans for individual patients.
• Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
• Increased office efficiency by maintaining patient records with up-to-date information.
• Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
• Improved patient care with meticulous attention to instrument sterilization and preparation.
• Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
• Facilitated patient education on oral hygiene practices, contributing to improved dental health.
• Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
• Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
• Enhanced team productivity by providing timely assistance during complex dental procedures.
• Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
• Enhanced patient rapport by consistently delivering compassionate and professional care.
• Assisted in emergency dental procedures, providing critical support in high-pressure situations.
• Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
• Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
• Conducted inventory management to maintain essential supplies, avoiding procedural delays.
• Participated in community outreach programs, educating public on importance of dental health.
• Prepared treatment areas for patient care, ensuring sterile and organized environment.
• Supported dental procedures, ensuring efficient operation and patient satisfaction.
• Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
• Improved dental procedure outcomes with accurate preparation of filling and crown materials.
• Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
• Prepared and sterilized instruments and materials for use by dentists.
• Monitored patient comfort and safety during dental procedures.
• Prepared patient X-rays and images for review by dentist.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
• Scheduled and confirmed patient appointments.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
• Staged tray for procedures by arranging dental instruments and equipment.
• Assisted in chair-side dental procedures by filling cavities and taking impressions.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
• Exposed, developed and mounted dental x-rays.
• Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
• Verified patient insurance eligibility and benefits.
• Designed dental report card to explain patient dental health status and treatment plans.

• Assist dentists with pediatric dental procedures, ensuring a comfortable experience for young patients.
• Prepare and sterilize instruments, treatment rooms, and equipment.
• Take and develop dental X-rays following safety guidelines.
• Educate children and parents on oral hygiene and post-treatment care.
• Maintain accurate patient records and assist with scheduling.
• Follow infection control and safety procedures.

Skills:

• Experience in pediatric dentistry or working with children.
• Strong communication and patient care skills.
• Knowledge of dental instruments, procedures, and sterilization techniques.
• Ability to multitask in a fast-paced environment.
• CPR and X-ray certification

• Planned team-building exercises to increase employee performance and job satisfaction.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
• Monitored security and handled incidents calmly.

• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services and company information.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Recommended products to customers, thoroughly explaining details.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Cultivated customer loyalty, promoted repeat business and improved sales.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Consulted with outside parties to resolve discrepancies and create expert solutions.
• Communicated with vendors regarding backorder availability, future inventory and special orders.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Responded proactively and positively to rapid change.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Delivered prompt service to prioritize customer needs.
• Met customer call guidelines for service levels, handle time and productivity.
• Educated customers about billing, payment processing and support policies and procedures.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
• Trained new personnel regarding company operations, policies and services.
• Maintained up-to-date knowledge of product and service changes.
• Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Communicated professionally with colleagues, freelancers and clients.
• Promptly responded to inquiries and requests from prospective customers.
• Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Managed timely and effective replacement of damaged or missing products.
• Trained staff on operating procedures and company services.
• Sought ways to improve processes and services provided.
• Increased efficiency and team productivity by promoting operational best practices.
• Applied highly effective selling skills while properly engaging and presenting solutions to customers.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Promoted available products and services to customers during service, account management and order calls.
• Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
• Delivered excellent customer service, resulting in consistent Number% customer satisfaction rating.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.

• Recruited, hired and trained to develop high-performing staff.
• Raised club traffic and brand reach with innovative online promotions.
• Planned, organized and coordinated special events and celebrations.
• Increased staff performance and engagement via motivational leadership.
• Implemented new concepts to maximize profitability.
• Maintained consistent accountability for direct reports by training and coaching.
• Assigned work to staff, set schedules and motivated strong performance in key areas.
• Restored customer loyalty by resolving complaints with workers, activities or services rendered.

• Conferred with customers to assess market fluctuations and correct account problems.
• Organized securities sales and purchases on behalf of customers and companies.
• Input transfer data into Software and manually updated accounting and certificate records.
• Prepared orders to orchestrate transfers, tracked transactions and documented activities with detailed records.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Developed and maintained courteous and effective working relationships.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Maintained energy and enthusiasm in fast-paced environment.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Worked flexible hours; night, weekend, and holiday shifts.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Carried out day-day-day duties accurately and efficiently.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Verified ownership and transaction information and dividend distribution instructions to check conformance with governmental regulations using stock records and reports.