Hi, I’m
Haley Hyde
Chemical Dependency Counseling Assitant
Lancaster,OH
Summary
Offering compassionate and supportive approach, eager to learn and develop in field of chemical dependency counseling. Brings foundational understanding of addiction recovery processes and effective communication techniques. Ready to use and develop skills in client assessment and therapeutic interventions in Chemical Dependency Counseling Assistant role.
Overview
4
years of professional experience
Work History
Dennis Keller
STNA Private Home Healthcare
01.2024 - 09.2024
Job overview
- Assisted with patient transfer and ambulation.
- Assisted patient in daily activities, promoting their independence and dignity.
- Kept accurate records of patient care, condition, and progress.
- Promoted a safe environment for both patient and staff members by adhering to state policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patient.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
- Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
- Promoted good oral and personal hygiene by aiding patient with shaving, bathing, and teeth brushing.
- Provided emotional support for patient and their family during difficult times, fostering trust and rapport.
- Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
- Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
- Upheld cleanliness standards to promote a healthy home environment for the patient.
- Prepared nutritious meals tailored to the patient's dietary needs.
Ohio Guidestone
Psychiatry Scheduler
04.2022 - 10.2023
Job overview
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of client satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Worked with supervisors, nurses, psychiatrist and outpatient to understand supply needs and bring levels within desired tolerances.
- Collected specimen samples from clients in medically assisted treatment for psychiatry providers.
- Signed in and ensured medications were properly stored.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
- Answered 30+ calls and text messages a day.
Ayden Healthcare
STNA
10.2020 - 09.2021
Job overview
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
- Supported needs of 30+ residents under long-term care.
Education
Center For Addiction Studies, Lancaster, OH
CDCA from Addiction Counseling
12-2024
University Overview
- Relevant Coursework: CPR & Heimlich maneuver classes
Lancaster HighSchool, Lancaster, OH
High School Diploma
05-2019
University Overview
- Honor Roll (All four years)
- Extracurricular Activities: Choir, Agriculture Science
- Future Farmers of America: Secretary Junior year, Vice President Senior year
Skills
- HIPPA Compliance
- Computer skills
- Attention to detail
- Verbal communication
- Client advocacy
- Multicultural competence
Languages
English
Native or Bilingual
Spanish
Elementary
Certification
- Ohio Driver's License
- CPR/AED Certification
- CDCA, Ohio Chemical Dependency Board, December 2024
Timeline
STNA Private Home Healthcare
Dennis Keller
01.2024 - 09.2024
Psychiatry Scheduler
Ohio Guidestone
04.2022 - 10.2023
STNA
Ayden Healthcare
10.2020 - 09.2021
Center For Addiction Studies
CDCA from Addiction Counseling
Lancaster HighSchool
High School Diploma
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