Haley Iverson
Springboro,OH
Summary
Experienced in delivering quality customer service, focusing on maintaining efficient operations and resolving client issues. Skilled in utilizing point of sale systems and handling cash transactions securely. Known for effective communication skills, problem-solving abilities, and commitment to customer satisfaction. Displayed significant impact by enhancing operational efficiency and boosting overall customer experience in previous roles.
Overview
7
7
years of professional experience
Work History
Point of Sale
Garden of Eatin, Ohio Renaissance Festival
Waynesville, Ohio
09.2022 - Current
- Greeted customers and provided friendly customer service.
- Processed transactions at the point of sale quickly and accurately.
- Assisted customers with product inquiries and provided recommendations.
- Handled customer complaints professionally and resolved issues promptly.
- Collaborated with team members to ensure smooth store operations.
Kitchen Staff Member
Roma’s Pizza and Pasta
Springboro, OH
08.2019 - 04.2026
- Prepared and assembled food items according to recipes and safety standards.
- Maintained cleanliness and organization of kitchen area throughout shifts.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Collaborated with team members to ensure smooth kitchen operations during peak hours.
- Followed health and safety regulations while handling food and cleaning products.
- Supported training of new staff on kitchen procedures and best practices for efficiency.
Block 1
Dickeys BBQ Pit
Springboro, OH
09.2021 - 02.2026
- Cut and trim various meats according to specifications and customer requests.
- Assist customers with meat selection, providing product knowledge and recommendations.
- Monitor inventory levels of meats, ensuring freshness and quality standards are met.
- Maintain cleanliness and organization of workstations and equipment.
- Followed all safety procedures when handling sharp knives and other cutting tools.
- Adhered to food safety regulations.
Education
Springboro High School
Springboro, OHSkills
- Customer service
- Food safety compliance
- Problem solving
- Team player
- Positive attitude
Timeline
Point of Sale
Garden of Eatin, Ohio Renaissance Festival
09.2022 - Current
Block 1
Dickeys BBQ Pit
09.2021 - 02.2026
Kitchen Staff Member
Roma’s Pizza and Pasta
08.2019 - 04.2026
Springboro High School