Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Johnson

Baton Rouge,LA

Summary

I believe I have an unmatched drive to prove myself to be more than any preconceived notions said I could be. My current job and my previous interning experience in IT, have caused me to develop strong analytical abilities, knowledge of software/network functions, and managing projects while maintaining deadlines. My excellent interpersonal and leadership skills allows me to retain rapport with team members while also maintaining professionalism. I am ready to establish myself in this company to get things done!

Overview

1
1
year of professional experience

Work History

IT Operations

Louisiana State University
04.2024 - Current
  • Assists in resolving technical issues by performing tasks assigned through the ticketing system, utilizing various communication channels such as teams, Outlook, and TDX
  • Schedules appointments and effectively communicated with end-users to promptly address and resolve technical concerns while collaborating with full-time analysts
  • Learns and assists with a wide range of IT tasks, including PC troubleshooting, printer troubleshooting, email/Outlook issues, network connectivity issues, software installs, and hardware upgrades
  • Participates in hardware maintenance activities and hardware life-cycle upgrades, including replacing computers as needed.

Marketing/Technology Intern

Wet Sounds
05.2024 - 08.2024
  • Designed, implemented, and managed several concurrent projects using Asana, ensuring timely delivery and adherence to scope.
  • Monitored website data and user engagement analytics, translating insights into actionable reports for executive leadership.
  • Researched and designed compelling Amazon A+ content, enhancing product visibility and customer engagement.
  • Assertively contributed to meetings, presenting unique strategy methods and advocating for process improvements.
  • Developed and executed a successful customer engagement plan, setting the standard for future campaigns.

Education

Bachelor of Science - Management Information Systems

Louisiana State University And A&M College
Baton Rouge, LA
12.2026

Skills

  • Project Management
  • Leadership
  • Data Analysis
  • Amazon Seller Central
  • Creative Strategy
  • Hubspot
  • Basic Python
  • Creative Problem Solving
  • Detail Oriented
  • Communicative

Timeline

Marketing/Technology Intern

Wet Sounds
05.2024 - 08.2024

IT Operations

Louisiana State University
04.2024 - Current

Bachelor of Science - Management Information Systems

Louisiana State University And A&M College
Haley Johnson