Haley Jones
Danville
Summary
Diligent Advanced Emergency Medical Technician and OBGYN Medical Assistant with proven expertise in OBGYN and pre-hospital emergencies with exceptional compassion for patients. Excelled at Lifeguard Ambulance Service by mentoring EMTs and enhancing patient care through listening and effective communication. Demonstrated critical decision-making and advanced life support, contributing to high-pressure environments and positive patient outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Advanced Emergency Medical Technician
Lifeguard Ambulance Service
11.2020 - Current
- Participated in continuing education courses, ensuring professional development as an Advanced Emergency Medical Technician.
- Mentored new EMTs, sharing valuable experience and guidance for successful career progression within the field.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Provided compassionate care to patients, addressing concerns and ensuring their comfort during transport.
- Participated in public outreach events, educating the community about emergency medical services and promoting overall public safety.
OBGYN Medical Assistant
North Alabama OBGYN
08.2019 - 01.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Advanced Emergency Medical Technician
Shoals Ambulance
01.2018 - 08.2019
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Participated in continuing education courses, ensuring professional development as an Advanced Emergency Medical Technician.
- Provided compassionate care to patients, addressing concerns and ensuring their comfort during transport.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered CPR, oxygen and other life-saving medical treatments.
- Expedited patient transport, ensuring safe and efficient transfer to the appropriate medical facility.
OB Technician
ECM Hospital
06.2016 - 12.2016
- Ensured a safe environment for both mother and baby by maintaining clean and organized workspaces during labor and delivery procedures.
- Educated patients on postpartum care, promoting healthy habits for both mother and newborn.
- Cleaned and sterilized instruments, equipment and surfaces.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Contributed to efficient hospital operations by stocking supplies and preparing surgical instruments for obstetrical procedures.
- Assisted in the monitoring of fetal heart rates, contributing to timely interventions when necessary.
- Cared for patients by providing personal assistance and ambulation.
- Enhanced patient care by assisting with obstetric procedures and surgeries.
- Provided support for laboring mothers, resulting in a more comfortable birthing experience.
- Assisted physicians with cesarean sections, ensuring optimal outcomes for both mother and child.
Bank Teller
BBVA Compass Bank
01.2010 - 08.2013
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Educated customers on online banking and mobile banking applications.
- Audited fellow teller currency to contribute to dual-control procedures.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Referred customers to other banking departments for specialized services.
Education
Certificate - Emergency Management Services
Northwest Shoals Community College
Muscle Shoals, AL12-2017
High School Diploma -
Deshler High School
Tuscumbia05-2007
Skills
- Vital signs monitoring
- Emergency vehicle operation
- Airway management
- Intravenous therapy
- Cardiopulmonary resuscitation
- Documentation and reporting
- Obstetrical emergencies
- Critical decision-making skills
- Problem-solving
- Time management
- Compassion and empathy
- Advanced life support
- Pre-hospital care
Certification
- Advanced Emergency Medical Technician (AEMT) - National Registry of Emergency Medical Technicians (NREMT).
- State of Alabama Advanced Emergency Medical Technician (AEMT)
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-300, ICS-400, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
Timeline
Advanced Emergency Medical Technician
Lifeguard Ambulance Service
11.2020 - Current
OBGYN Medical Assistant
North Alabama OBGYN
08.2019 - 01.2021
Advanced Emergency Medical Technician
Shoals Ambulance
01.2018 - 08.2019
OB Technician
ECM Hospital
06.2016 - 12.2016
Bank Teller
BBVA Compass Bank
01.2010 - 08.2013
- Advanced Emergency Medical Technician (AEMT) - National Registry of Emergency Medical Technicians (NREMT).
- State of Alabama Advanced Emergency Medical Technician (AEMT)
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-300, ICS-400, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
Certificate - Emergency Management Services
Northwest Shoals Community College
High School Diploma -
Deshler High School
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