Haley Jones
Richmond,KY
Summary
I hold myself to high standards at any work place and create goals for myself to make sure I am always doing my best. With excellent customer service engagement
and creating special experiences, I encourage my customers to keep returning and make their visit something they enjoy and look toward to. Training new employees and helping them to feel more confident in a new work environment is also something I aspire to do so that everyone feels apart of a team.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Berea, KY
08.2024 - Current
- Create quality beverages
- Connect with customers to give them their best experience
- Coaching partners
- Train new partners and help them be confident with their skills
Sales Associate
Victoria's Secret & PINK
Lexington, Ky
02.2023 - 08.2023
- Helped customers to look and feel their most confident by finding the right style for them.
Department Manager
TJX Companies
London, KY
06.2020 - 06.2022
- Oversaw projects and managed the women's department
- Met goals to increase sales from previous years
- Trained associates and encouraged growth within the company
Education
Bachelor of Arts - History
Eastern Kentucky University
Richmond, Kentucky, KYHigh School Diploma -
North Laurel High School
London, KY05.2022
Skills
- Beverage preparation
- Customer engagement
- Team coaching
- New partner training
- Cash handling
- Point of sale operation
- Visual merchandising
- Effective communication
- Health and safety compliance
- Exceptional customer service
Timeline
Barista
Starbucks
08.2024 - Current
Sales Associate
Victoria's Secret & PINK
02.2023 - 08.2023
Department Manager
TJX Companies
06.2020 - 06.2022
Bachelor of Arts - History
Eastern Kentucky University
High School Diploma -
North Laurel High School